AddressRole - Full time
Based - Sydney CBD
Primarily Tuesday to Saturday with flexibility based on site inspections
The Company
Trippas White Group is a leader in the hospitality industry, managing a portfolio of iconic event venues, restaurants, and bars, across Australia. Our premium venues include Sydney Opera House, Taronga Events Centre, Centennial Homestead, Botanic House and Terrace on the Domain in the Botanic Gardens, Infinity, Bar 83, The Australian War Memorial and Mary Maes Brisbane Powerhouse. With over twenty years of experience, Trippas White Group have built a reputation for delivering premium quality food and beverage for all styles of events from conferences, product launches and gala dinners to weddings, cocktail parties, and intimate celebrations. At Trippas we employ a team of dedicated and experienced event professionals who help us deliver exceptional events for our clients.
The Opportunity
Due to an internal promotion we are looking for an experienced Event Sales Manager in a permanent full-time role, selling weddings into Centennial Homestead and all events for the Roslyn Packer Theatre venues.
We also have a new venue in the Centennial Parklands precinct coming online later in the year, which this role will have responsibility for. “The Paddock” will be a light-filled permanent fixture (floor to ceiling bi-fold glass doors along with a skylight) that can be used independently or can connect with The Café Restaurant freely, complete with covered outdoor decking, 2 lawn areas and an open-air rooftop! The Paddock and The Café Restaurant joined together are expected to have seated capacity of 350 and cocktail capacity of 550, with the option of a full venue capacity for up to 1000 guests cocktail style.
The role is fast-paced, and the right candidate will be tasked with maximising the potential of existing accounts and enquiries, as well as sourcing new business with the primary focus on the corporate market. Clients can include professional conference organisers, venue finders, other third party and direct corporate planners and bookers, Wedding couples, planners and third-party booking sites. Working closely with the wider Event Sales team across the company portfolio, this role will suit a driven and enthusiastic sales and events professional looking for a new opportunity with a desire to exceed targets and build success for themselves, the venues and Trippas White Group
The Requirements
· 3+ years previous experience in the hospitality or events industries as an Event Sales Manager or Event Manager
· Responding to event enquiries and taking the client through the process until event confirmation. Ensuring a seamless handover to the event coordination team.
· The ability to conduct site inspections in a professional manner, manage and respond to corporate, and social event enquiries, prepare proposals and contracts and ultimately converting enquiries
· Develop and maintain effective relationships in all aspects of the role
· Completing proposals, meetings and follow-up of clients to ensure budget targets are achieved
· Ensuring a high level of customer satisfaction and relationship building
· Attendance at occasional trade shows, industry events and client familiarisations
· Bring existing and strong established contacts from within the corporate marketplace
· Strong financial understanding of sales reporting, budgets and forecasting, and a proven success in meeting sales targets in new and existing business
· Develop, execute and review a progressive business development plan to achieve sales targets
· Attend and actively participate in sales team meetings, contributing to the sales actions and plans to achieve budget
· Possess strong written and verbal communication, negotiation and interpersonal skills
· Excellent client management and relationship development skills
· High-level industry knowledge and understanding of market trends and competitors
· Be self-motivated with strong organisational and time management skills
· Review feedback survey to build future pipeline of repeat events and new business
· Support the culture and celebrate success of the team and overall business
· Convert leads to achieve budget, an active plan to grow leads and repeat clients and revenue
· Enhance the reputation of Trippas White Group at all times
· Actively participate in all training sessions and ensure that any pre or post work is completed by the due date
· Maintain good communication with the Venue Manager, Event Coordinator and Head Office team
· Proficiency in Microsoft office, events management and CRM software essential. Priava and Fedelta POS experience will come highly regarded
Must be able to legally work full-time in Australia
