Handpicked Experience Sales and Events Manager

About us

DMG Fine Wine, owners of Handpicked Wines, Spirits of China, Moutai and Kiss the Organic is a rapidly growing, purpose driven, innovative business with a vibrant culture and plenty of opportunities. We are a company that holds sustainable practices as paramount in regards to the award-winning premium wines and spirits in our portfolio.

About the role

This is an exciting opportunity to assist in the delivery of the Handpicked Experience within our Urban Cellar Door environment through the efficient co-ordination and promotion of all events and functions both internally and externally. If you are after a career in the wine industry or love business development, planning and hosting events then this is the opportunity for you.

1. Event management
   • Assist in the development of proposals and policies on hosting events at the cellar door and externally
   • Work in conjunction with the Cellar Door Operations Manager to develop accounts, educational events and other cellar door activities relating to the business/office market
   • Implement strategies to increase event bookings, special occasion engagement and the perception of cellar door as a venue of choice
   • Liaise with food service provider and any other suppliers
   • Manage event staff and preparation of event rosters
2. Cellar Door
   • Contribute to the continuous improvement and ambience of the cellar door and surrounds 
   • Ensure cycle of service as a Cellar Door Crew Member
   • Create and maintain cellar door engagement and strengthen a unique cellar door experience for the customer
   • Facilitate and conduct wine tasting events for customer with up-to-date knowledge of company and competitor wine products
   • Represent the company at cellar door, events, workshops and in collaboration within the local businesses and community
3. Business Development 
   • Build and maintain strong relationships with customers through providing exceptional customer service
   • Work with the Marketing department to ensure cellar door promotional activity, event promotion and public relations are in place to achieve Sales and brand positioning targets
   • Develop objectives, strategies and tactics and document into a plan on a half yearly basis 
   • Initiate and co-ordinate special projects and trials that lead to business improvement
4. General Duties
   • Deal with general cellar door and event correspondence and phone and email enquiries
   •  Event Inventory management/stock control in conjunction with Supervisor and Cellar Door Manager
   • Assist in the maintenance of the cellar door procedure and policy documents 
   • Promote healthy attitudes and safe work practices

Skills and Experience required

• Hospitality and Event management background with a passion and knowledge of wines and wine production
• A team player who enjoys a fast paced hospitality environment with significant changes anticipated as the Handpicked Experience concept rolls out
• Motivated by meeting challenging sales target and energised by being part of a ground breaking concept
• Commitment to excellence and the highest standards in customer service and Sales and presentation
• Able to lead and motivate the sales team through a hands on approach and positive attitude
• High level communication and interpersonal skills
• Have strong problem-solving and analytical skills to interpret sales performance and market trend information
• Relevant qualifications in wine, sales, hospitality and/or event management