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Form of workAbout Us….
The Brisbane Convention & Exhibition Centre, currently ranked #2 in the world by the International Association of Congress Centres, seeks enthusiastic and engaged people to deliver incredible events and world class experiences to the highest levels of personal service. BCEC sits at the heart of Brisbane’s bustling South Bank cultural and entertainment precinct; home to art galleries, world class performing arts, and superb riverside dining. Managed by ASM Global, international venue management specialists, our venues connect people through the unique power of live experiences. At the Centre we strive to create a working environment that rewards excellence and creates opportunities for advancement, while ensuring a balance between work, family and community.
About You….
- Affable and confident.
- Team player who commits to delivering only the very best customer experience.
- The ideal candidate will have ground up experience in event logistics and operations within a 5 star venue.
- Your one team approach will nurture a culture of care and collective success.
- Experience in guiding and coaching your team, sharing your knowledge in a fast paced environment.
- Pride in your work that clearly shows attention to detail and well-crafted time management skills.
- Availability across 7 days and nights is required for this position.
About the role….
- The Event & Customer Services department manages the logistical coordination and seamless event day service delivery of events in the Centre through the delivery of the set up and strike of furniture and equipment across all event spaces and foyers, client liaison and venue presentation.
- This hands on role will assist with leading a team that flexes across manual labour, customer service focussed roles, event specific resourcing and event operations to ensure the highest standards of service and venue presentation are met.
- The ability to remain flexible and embrace a fluid, fast paced and physically demanding environment whilst leading a customer focused team to achieve high standards in quality and efficiency is a must.
- Exceptional presentation standards are to be maintained at all times and all event spaces and room set ups and room pack downs are to be completed within the allocated time.
- This role is separate to Event Planning and aside from Food & Beverage Service.
Please note applicants must have Australian residency or permanent resident status. The successful applicant will be required to provide the Centre with a National Police Check Certificate Name Only (Police Check).
If you meet the above criteria and would like to be part of an enthusiastic and committed team working in a world’s best convention showpiece, we welcome your application.
Applications close 5pm Friday 1 March 2024
