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Form of workAbout QT Sydney
Nestled within the historic former Gowings department store and historic State Theatre, QT Sydney entwines the intrigue and excitement of the past with an edgy designer art deco hotel.
About QT
A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?
About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About the Role
We're counting on you to effectively coordinate all conference and event enquiries along with driving new business and sales into the hotel. Reporting directly to the Events Sales Manager, you are responsible for qualifying incoming event enquiries, meeting client needs with business needs in mind, managing financials and coordinating events before handing on to our operational teams to execute. You will embody and champion our friendly and highly attentive service standards whilst upholding the policies and procedures of our Hotel & Liquor License.
Key Responsibilities
- Responsible for quoting, contracting and coordinating all event types at the hotel (including weddings) in a timely and accurate manner, and according to our standard operating procedures
- Be fully conversant with the products, packages, menus and capacities of our function rooms and outlets in order to provide professional advice and guidance to prospective clients, and sell the space appropriately
- Ensure the Event Sales phone line / mailbox is constantly manned in the office and liaise with clients following enquiries. Ensure messages are relayed to relevant colleagues and departments
- Prepare and share event orders (BEOs) with clients and relevant colleagues
- Use IVVY CRM platform to manage all event enquiries, bookings, client details and event orders, and to stay up to date with daily tasks
- Work closely with the Events Sales Manager and Director of Sales & Marketing to maximise revenue opportunities from function facilities, weddings, room nights and F&B outlets.
- Facilitate site inspections with clients
- Follow-up on all pending quotes and convert to tentative where possible
Skills & experience
- Experience in similar role
- High attention to details
- Highly organised
- Passionate about proactive sales development
- Strong interpersonal & communication skills
- Reliable team player
- Think creatively to troubleshoot issues, overcome objections and implement innovative solutions to maintain the highest standards of service
Benefits & perks
- Renowned for our refreshingly local, down-to-earth experiences.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.
