With over 110 racedays and a host of hundreds of Business and Social events every year, each of our five venues – Royal Randwick, Rosehill Gardens, Canterbury Park, Warwick Farm and Rosehill Bowling Club are uniquely exciting.At the heart of our success is our People. At Australian Turf Club we are guided by our corporate values Collaborate, Care, Own & Bold. We are one club by name and nature, empowering our people to lead from the front and deliver results in a safe and supportive workplace.THE PERKS:
- The team! Join a supportive, tight-knit and collaborative team who perfectly balance fun and productivity
- Flexible Working Arrangements
- Up to 14 weeks of Paid Parental Leave
- Close and convenient location – easily accessible from public transport, based at Randwick
- Free onsite parking at all venues
- Health and wellbeing initiatives such as fruit boxes, mental health talks and fitness challenges
- An additional day off per year for Wellbeing Leave
- Recognition for outstanding work through our reward & recognition program
- Complimentary race day passes
- End of carnival team celebrations and regular social events
- Opportunities to give back to the community through our community engagement volunteering program
- Assist the sales team with administrative tasks such as preparing proposals, contracts, and sales presentations.
- Manage enquiries and requests from clients regarding event bookings, availability, and pricing.
- Maintain accurate and up-to-date records of bookings, contracts and client communications using the EBMS platform.
- Collaborate with clients to gather event requirements, preferences and history of the event and special requests, ensuring clear communication and understanding of their needs.
- Liaise with internal teams such as event operations and marketing to ensure client requirements are met.
- Assist in lead generation activities including prospect research, competitor analysis, database management and lead qualification.
- Follow up with prospective clients to provide additional information, answer questions and facilitate the booking process.
- Coordinate the scheduling of appointments, site inspections and client meetings for the sales team.
- Support the sales team in preparing sales materials, invitations to events and promotional collateral to drive business growth.
- Experience in sales support or administrative role, preferably in the hospitality and Events industry
- Strong organisational and time management skills with the ability to prioritise tasks and meet deadlines.
- Excellent communication and interpersonal skills with a customer service orientate mindset.
- Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and CRM software.
- Detail orientated with a high level of accuracy in data entry and record keeping.
- Ability to work effectively in a team environment and collaborate with internal and external stakeholders.