AddressEvents Supervisor – Kedron-Wavell Ltd
- Full time permanent role
- Northside Brisbane location
- Innovative, high-quality events and functions
Kedron-Wavell has a newly created opportunity available for an Events Supervisor to lead our Events Team. Reporting directly to the Events Manager, this role will assist with managing and leading all events across the week and supervise the Team Leaders.
A “hands on” approach is required to ensure consistent, excellent customer service delivery.
A few of your responsibilities:
- Building and maintaining strong working relationships with all members of the Events team and internal stakeholders
- Liaise with clients as required on the day of their event..
- Coach and develop team members to foster an engaged and teamwork-oriented environment.
- Monitor and maintain expected standards of customer service by:
- Ensuring all information regarding Functions/Events are correct
- Ensuring all signage, menus and floor set up arrangements are correct for bookings
- Ensuring appropriate levels of staffing
- Maintaining stock control
- Complying with Company policies and procedures, Workplace Health & Safety legislation, health, hygiene, and grooming standards
- Manage customer complaints in accordance with Company policy and guidelines..
About you:
- Demonstrated knowledge of the events industry
- Demonstrated experience in technical and production management of events and concerts.
- Demonstrated ability to lead, coach and mentor a team focused on strong customer service.
- Evidence of a "hands on" approach utilising excellent problem solving, decision-making and organising skills.
- Strong written and oral communication skills
- Demonstrated experience in managing risk assessments.
- Flexibility and full availability (days, nights, weekends, and public holidays).
About Us:
Our purpose is to create meaningful connections and opportunities for our local community, and that starts with the Events team sourcing and delivering industry leading functions and events for our members and guests.
We pride ourselves on having a large group of employees with significant years of service and a high-profile leadership team who recently received several Industry Awards in recognition of our leading edge initiatives and achievements.
At Kedron-Wavell Ltd, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our members and guests, a great place to work for our team members and positive outcomes for our community. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities.
It's your move:
If this appeals to you and you would like to know more, apply now. For any questions please email **@kedron-wavell.com.au.
Applications will be screened on an ongoing basis and successful candidates will be progressed to interview stage as soon as possible. Therefore, please complete and submit your application as soon as possible.
*Please note only shortlisted candidates will be contacted due to the anticipated volume of candidate applications being received.
** We are completing the sourcing process internally and will not accept applications from Recruitment agencies.
