Executive Assistant

Executive Assistant

• $98,941- $116,651 plus superannuation
• Ongoing Full Time opportunity
• SNSW Grade 7/8

About the role

As the Executive Assistant, you will support the Chief Digital Officer of Digital Services by providing a range of support services. Each day is different as you navigate through complex issues and act as the main point of contact for the Chief Digital Officer (CDO).

Your day to day

• As the Executive Assistant you will analyse and assess requests to prioritise matters, always exercising discretion and maintaining confidentiality;
• Proactively manage the CDO's diary appointments, records and correspondence, coordinate travel arrangements and schedule and support meetings;
• You will prepare, coordinate and review high level communication including submissions, briefing notes and correspondence;
• You will research, collate and coordinate reports, advice and briefings on policy and operations matters;
• Provide support to the Executive Officer and collaborate with a range of senior stakeholders to coordinate matters within the teams;
• Prepare weekly meeting agendas and assist with workshop planning;
• Monitor, implement and evaluate administrative practices, systems, and procedures within the team to optimise efficiency and support the delivery of quality outcomes;
• Manage financial payments for the office of the CDO.

About you

• Strong experience in providing executive support. Your background is all about providing support at an executive level. You are a natural organiser and thrive in a fast-paced environment. You have a strong interest and understanding of public sector and digital processes. You love taking things from disarray to organisation- you're a natural at understanding ambiguous, complex problems and communicating them simply to others, all while maintaining discretion and confidentiality.
  
• Strong time management and prioritisation skills. Due to changing priorities, urgent requests, or a final push to meet a quarterly forecast, you face the daily challenge of where to focus your time and energy. You have a don't give up attitude, and finish, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.
  
• Attention to detail. You strive for excellence in everything you do. You're pro-active, and own and drive pieces of work from start to finish. You identify the opportunities where you can make the largest impact, and you see it through. Often going out of your way to find the best solution possible.
  
• Outstanding communication skills. You have amazing written communication skills and do not shy away from having to write briefing notes or high-level correspondence. Your attention to detail is next level. You also have top notch verbal communications skills and can drive conversations into outcomes.
  

Service NSW Digital is unlike anywhere else in government.

We have a diverse and vibrant team of talented Engineers, Designers and Product Managers, working together to develop impactful digital experiences that improve the lives of our 8+ million customers. We believe that working for Digital Services is not just a job, but a purpose. Joining Service NSW will provide a way for you to serve all the people and businesses in NSW and no one is left behind.

We improve the lives of our customers by providing easy, trusted, inclusive and world-leading digital government services. Some of the products and services we've worked on include:
Dine and Discover
Service NSW Mobile App
Digital Identity
Grants for flood-impacted communities

How to apply

If you're passionate about shaping the future of digital credentials and contributing to the enhancement of user experiences, we encourage you to apply. Hit the apply now button and provide a cover letter and resume (max 4 pages) that details your experience and skills.

Salary Grade 7/8, with the base salary for this role starting at 98,941 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Tiffany Martin via **************@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 22 April 2024 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via **************@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

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Information on adjustments available for the recruitment process