AddressA newly created position with a focus on both Advocacy & Member Services, this role will bring together our Policy & Advocacy, Workforce Services and Building Services and Licensing teams. Leading a group of highly skilled and experienced professionals you will play an active role in ensuring quality service to members, and guide our policy & advocacy activities to influence genuine change for our industry.
Key Responsibilities
- Provide strategic direction to department leaders in developing annual business plan goals and targets.
- Working with senior management, use data driven insights to identify and recommend opportunities for member service initiatives and services.
- Guide the development of the association’s policy & advocacy activities.
- Maintain relationships with policymakers, government agencies and industry stakeholders to advance the association’s policy & advocacy agenda.
- Prepare reports for senior management, the board and other stakeholders on advocacy and Member Services initiatives and outcomes.
- Manage departmental budgets and resources to achieve organisational objectives.
- Working closely with respective senior managers, ensure the convening of policy and policy sub-committees, presenting recommendations to the Board.
- Provide guidance and direction to team members, fostering a culture of collaboration and continuous improvement.
Skills and Experience
- Relevant tertiary qualification or equivalent industry experience.
- Proven experience in advocacy, government relations, or public policy within the construction industry.
- Demonstrated experience distilling complex technical matters across our key member service areas (e.g. building, industrial relations, safety).
- Commercial acumen with experience in strategic planning, member experience and product development.
- Experience creating and managing budgets, including forecasting, variance analysis and financial modelling.
- Demonstrated experience providing effective leadership across multi-disciplinary teams focused on customer service.
- Exceptional written and verbal communication skills adaptive to the audience.
- Ability to articulate complex issues clearly and persuasively to diverse audiences.
- Excellent interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
Why Master Builders?
It’s our brand - established in 1882 and with more than 9,800 members, we represent some of Australia’s largest and most successful builders.
Our 9 offices are home to over 130 staff, working together to champion the interests of our members and the industry. As the industry leader we know that it’s our team that makes us truly great, so in return you can expect to enjoy some added ‘Work Perks’:
- a day off on your birthday
- 10 paid YOU days per year to rest and recharge (yes - on top of your usual leave entitlement!)
- a competitive super scheme to help boost your retirement savings
- on-site brekky each day
- free inner-city parking
- hybrid work arrangements
- access to our confidential EAP service
Keen to join the team? We’d would love to hear from you. Please submit a resume and covering letter outlining your skills and experience relevant to the position.
Applications will be reviewed as they are received.
