Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:
- Provide a high standard of confidential secretarial, administrative and business support to the senior executive, this will include:
- screening and monitoring phone calls
- managing emails and appointment diary, including monitoring of generic accounts and ensure provide timely referral/response
- organising and coordinating meetings, workshops, conferences, travel and accommodation, and other events, including applicable protocol arrangements and supporting documentation
- collation, preparation and quality assurance of correspondence, reports, letters, ministerial and briefing notes, presentations, speeches, agenda and minutes
- maintaining knowledge of relevant department and whole-of-government policy and procedures
- ensuring compliance and governance is maintained.
- Monitor, prioritise, register, action and disseminate incoming correspondence to effectively manage critical information and workflows.
- Utilise human resource, finance and other departmental systems/databases to record, update and report on business activities to resolve issues and to ensure compliance and effective maintenance of records.
- Liaise and maintain positive working relationships with internal and external stakeholders at all levels, to support key processes, procedures and delivery of unit outcomes.
- Coordinate the administrative operations of the Directorate to ensure that practices and activities are delivered in a timely and efficient manner.
- Provide secretariat support as required to meetings and committees by preparing agendas, recording and circulation of minutes and follow up on actions and outcomes.
- Provide procedural advice, coaching, guidance and support to other staff across the directorate and contribute to recommendations for improvement.
- Ensure office equipment, resources and supplies are efficiently and effectively maintained.