Export Coordinator

For nearly 50 years, Pentagon Freight Services has worked alongside the critical industries we serve by providing best-in-class freight forwarding and logistics. Our aim is simple – we want to deliver certainty for a world that never stops.

We currently have a vacancy for an experienced Export Coordinator at our Eagle Farm office. This position will be responsible for ensuring that export of freight is carried out in an efficient and cost effective manner whilst providing high level customer service to our clients.

The fundamental responsibilities of this role include:

• Liaising with customers and overseas offices to coordinate export shipments (courier, Air, FCL, LCL, OOG) 
• Maintaining up to date communication with Pentagon’s clients, efficiently providing guidance and shipment/enquiry status 
• Ensuring all client KPI’s are achieved, and information is processed through Insight in an efficient manner
• Verifying cargoes suitability for international transport and making relevant arrangements should the freight require repacking or fumigation
• Facilitating airfreight /seafreight bookings of various types of cargo including dangerous goods 
• Ensuring competitive buying
• Timely and accurately completing export clearances and preparing export documentation (inclusive of DG and consular documentation)
• Pre-alerting and monitoring consignments in a timely manner
• Completing billing process (timely and accurately coding supplier’s invoices and preparing files for handover to Accounts)
• Assisting with tenders and competitive RFQ’s 
• Participating in general office and warehouse tasks as required 

The successful candidate will have:

• 2 - 3 years’ experience in export operations
• Knowledge of customs and freight forwarding terminology
• Strong problem-solving skills
• Advanced negotiation and relationship skills
• High level customer service skills
• Positive and professional attitude
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organising skills
• Ability to prioritise tasks effectively in a busy work environment
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment
• Excellent working knowledge of Customs Systems

Shortlisted candidates will be required to undergo a Criminal History check. 

To find out more about Pentagon Freight Services please visit our website at www.pentagonfreight.com

Please contact Angela Keswick, HR Manager on 08 9353 3***, for more information or click the ‘Apply’ button below