Facilities Manager - Westfield Southland

Our Story

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Your opportunity

We have an exciting opportunity for a Facilities Manager to join the Westfield Southlandteam. You will be responsible for the integrated management and maintenance of the infrastructure across the living centre, ensuring life safety, regulatory compliance, operational efficiency, and innovation; enabling each the asset to achieve its full potential.

Your role and responsibilities will include, but not limited to:

• Lead initiatives that support our strategy to operate as a responsible, sustainable business,
• Deliver day-to-day best in class facilities’ services in line with needs of Centre team to deliver excellence in customer experience.
• Analyse data for opportunities to further improve the asset’s environmental performance to meet targets, without detriment to the customer experience.
• Provide education and coaching to the facilities team, creating a supportive environment where they can thrive and deliver best in class facilities’ services.
• Develop a detailed asset life cycle plan for the centre, communicating facilities’ priorities and capital requirements.
• Ensure all asset team members and service providers deliver operating practices that adhere to all relevant statutory requirements, Codes, standards, and authority requirements.
• Manage contractor deliverables through effective partner relationships.
• Provide immediate response to all emergency, evacuation, or other incidents within the centre, ensuring that all facts are accurate and escalated in a timely manner, following the agreed incident management processes.
• Direct all asset maintenance, repair, and capital works, with stakeholder input to ensure the best practicable, cost-effective solution.

As a part of our asset team, you will also have Duty Management responsibilities from time to time too, where you’ll be required to work a weekend shift (on a roster), which will be balanced with a day off in lieu.

What will set you apart from the rest?

• Relevant experience in retail, hospitality, property, facilities management, or other customer service environment
• Diploma or tertiary qualifications in Engineering, Trade, Building Services or Facilities Management
• Commercial expertise to manage financials and provide recommendations on operating and capital costs.

What sets us apart from the rest?

• A collaborative, welcoming, inclusive, and supportive culture
• Life Leave – additional five days paid leave to use however you like on top of your four weeks annual leave.
• Diverse career paths - Opportunities to cross-skill and develop working with over 70 different professions within the team.
• Free onsite parking

Our diverse and inclusive workforce is not only something we are proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work each and every day because we believe our differences contribute to our success and ensures a workforce that reflects the customers we serve, in the communities in which we operate. This commitment is backed by executive and employee-led working groups including LGBTI, gender equity, mental health & wellbeing, working flexibility, disability, and alongside other initiatives. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

If this sounds like you, apply today to make extraordinary happen! Should you have any questions, or want to discuss the role further, please reach out to Kylie Stephens, Talent Portfolio lead, on *********@scentregroup.com