AddressThis Facilities Service Officer position at a not-for-profit involves managing reception services for contractors, staff, and students, ensuring efficient administrative functions and delivering excellent customer service. Responsibilities include handling facility and maintenance requests, overseeing compliance with operational guidelines, and supporting essential works across multiple campuses.
Client Details
The client is a distinguished not-for-profit deeply committed to sustainability, equity, and inclusively, shaping a vibrant community of learning and research. With a rich legacy of empowering students and fostering global partnerships, it aims to create a supportive environment where diverse perspectives thrive, embodying values of authenticity, integrity, and respect in all endeavours.
Description
- Manage reception services for contractors, staff, and students, ensuring efficient administrative functions and exceptional customer service.
- Oversee the logging, scheduling, and follow-up of facility and maintenance requests, maintaining high standards of operational efficiency.
- Implement and enforce compliance with contractor management procedures, including induction, permit to work, and access protocols.
- Coordinate and support essential, planned, and reactive works across multiple locations.
- Maintain and manage key systems and facilities, including high-risk key governance, access cards, and parking reservations, while ensuring strict adherence to governance measures and audits.
Profile
- A certificate IV or diploma in Facilities Management or relevant field, complemented by practical experience.
- Proficiency in Microsoft Office and database software for effective communication and record-keeping.
- Strong organisational skills, with the ability to prioritise tasks and meet deadlines in a dynamic environment.
- Exceptional interpersonal and customer service abilities, fostering positive interactions with diverse stakeholders.
- Demonstrated initiative, problem-solving skills, and the capability to work autonomously within a team-oriented environment.
Job Offer
- A supportive and dynamic work environment within a reputable educational institution.
- Opportunities for professional development and growth in facilities management.
- Competitive remuneration and benefits.
- The chance to contribute to sustainability, equity, and community engagement initiatives.
- Flexible working hours and a commitment to work-life balance.
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Sarah Pusey on +0482 125 920
