Family Program Coordinator

Ronald McDonald House Charities Western Australia is a unique and special place of joy, laughter, learning and community brought together by the bravest of children and their families.

For over 30 years, Ronald McDonald House Charities has helped Western Australian families with sick kids stay together, and close to the medical care they need.

We are a global charity which provides programs and services for children and their families that positively impact their health and wellbeing within WA maternity, child and adolescent health systems.

The Role

This is a brand-new position responsible for coordinating the administration, organisation and logistical support of the RMHC WA Family programs. Based in the Family Room on the ground floor of Perth Children's Hospital (PCH), the Family Programs Coordinator - in addition to overseeing the day-to-day operation of the Family Room - will be the lead in coordination of three family retreats based in Busselton, Bunbury, and Mandurah. This will involve scheduling bookings for families with sick children seeking to take a well-deserved break as well as ensuring the facilities of the houses are maintained.

While mostly an administrative position, the daily interaction with families while working side by side with our tireless Blue Army Volunteers will see this person at the forefront of our mission ? to be there for families when they need us most.

We are excited for the opportunity this role offers for the right person - you will have the chance to make your mark in this space by bringing your flair, warmth, and highly developed organisational skills to ensure all the families who engage with these programs have a positive and comfortable experience.

This position sits within our Family Programs team which is responsible for delivery of wide-ranging experiences for families including the Learning Centre, Fun on Four, Family Retreats and the Family Room. Lead by an energetic, inclusive, and highly collaborative Manager, this person will be part of a high functioning, creative and fun team.

Skills Required

The ideal candidate will have the confidence to work with a variety of people ranging from families, volunteer workers, hospital staff and representatives of other charities operating in PCH. This will require sound verbal and written communication skills in addition to effective organisation and time-management abilities. Thorough knowledge of well-known computer packages and the ability to self-manage daily, will enable the person to succeed in this position.

Prior experience in a role requiring a high degree of administrative competence, customer service and collaboration with multiple stakeholders is required to be considered.

Cultural fit is just as important as candidate aptitude and we are proud of our workplace culture here at RMHC WA. We are looking for someone who aligns with our core values:

FAMILY ? EXCELLENCE ? INTEGRITY ? INCLUSION ? ENERGY

IMPORTANT TO KNOW

• This role is required to work on-site from 08:30 to 16:30 Monday to Friday
• You will be eligible for Salary Packaging which can add an extra 6-12% to your weekly take-home pay.
• We pay 17% leave loading as part of your remuneration, and you can have an extra day's Birthday leave each year!

HOW TO APPLY

Submit your application by clicking the link, completing all the application form questions and uploading a current version of your resume that demonstrates how you meet the criteria to be considered for the position.

We encourage you to apply as soon as possible, as RMHC WA reserves the right to close this vacancy without notice. Interviews may also commence prior to the closing date of 20/03/2024.

Safety

The safety of the children and families we help is paramount. Our recruitment and selection process includes police and working with children checks to assess applicants' suitability to work with children and families.

RMHC WA embraces diversity and inclusion and invites applications from women, men and intersex individuals from any cultural background who share the organisation's values and ethics and have an informed respect for Aboriginal and Torres Strait Islander people. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Therefore, if you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.