Address
Form of work
SalaryWho are we?
We are part of a multi-region, open source, IT services group that specialises in developing, designing and supporting enterprise grade open source technologies. Open source is not just what we do, it's what we stand for. Diversity and inclusion are important at Catalyst, please see our Diversity Policy (https://www.catalyst.net.nz/our-diversity-and-inclusion-policy)
Who we are looking for?
This Account Manager role is an established, supported, full time position. We are looking for a proactive self-starter, who has experience and interest in driving the sales relationship in Federal Government accounts. Reporting to the Business Development Manager, you will be a hands-on team member with responsibility for responding to client requests, managing a group of ACT/NSW/VIC accounts and negotiating managed service renewals.
Key responsibilities (and not limited to):
- Provide Clients with project and upgrade proposals
- Negotiate managed service renewals
- Complete RFP/RFQ/RFI responses as required
- Provide service and support information to clients
- Maintain CRM and marketing platform leads, contacts and opportunities
- Learn technical aspects of multiple software products inc. CMS, LMS and ePortfolio
- Assist Business Development and Marketing Manager, as required
The successful candidate will have/be:
- 3+ years sales experience, either Account Management or Consulting
- Experience presenting and negotiating client proposals
- Federal and State Government consulting experience
- Outstanding attention to detail
- Excellent organisational skills and can meet deadlines
- Self-starter and proactive with a positive can do attitude
- Technology – demonstrated ability to work across multiple applications: CRMs and Marketing Platforms
- Strong written and verbal communication skills
Preferred but not essential:
- Knowledge and understanding of Open Source software
- Knowledge and understanding of eLearning tools and platforms
- Baseline security clearance with ability and willingness to obtain Negative Vetting Level 1 and above
- Knowledge of and experience in the Higher Education sector
Also, we will only respond to applications from individuals and will not enter into correspondence with recruitment agents.
