AddressThis is an amazing opportunity for a Field Service Coordinator that is more than just a job. You will feel a part of something special here and will have the opportunity to grow along with a growing business. Come and join our diverse, social and inclusive team!
About Intuit Technologies
We are a people focused business! What do we offer?
- Hybrid and flexible working arrangements.
- Our birthday gift to you, birthday leave to celebrate properly!
- Monthly morning teas and regular social events.
- Lots of office banter and laughter.
- Support and training to achieve your career goals.
- A CEO who values his people as individuals and is invested in their personal success.
Join Intuit Technologies for access to our comprehensive capabilities in designing and delivering tailored technology solutions. Our aim is to transform customers’ ICT investments into a business asset. We offer services such as consultancy, procurement, logistics, expert project services, project management, managed services, and resourcing. At Intuit Technologies, we're passionate about our work, environment, and brand. People join us because they want to be here, around our people. Join us to be part of a team that values excellence, leadership at every level, and making a significant impact.
If this aligns with your values and you feel you have the skills and experience to match the criteria for this exciting and rewarding role, please apply.
The Role
We are currently seeking an enthusiastic and self-motivated Field Service Coordinator to join our team in Hobart full-time. If you possess great organisation and people skills, this role is perfect for you!
Key Responsibilities will include:
- Serve as the primary contact for clients and vendors, communicating via phone, email, and incident management systems.
- Scheduling parts and tickets.
- Assist technicians to order parts and identify part numbers
- Document all work completed and help build a knowledge base of problems and solutions
- Escalate to and assist other staff members in problem diagnosis and resolution.
- Ensure the proper maintenance and upkeep of all company vehicles, adhering to safety standards and schedules
The Person
- Desirable certifications include Cert III / Cert IV in Business Admin or equivalent.
- 18 months – 2 years working in a similar position.
- Basic Computer Literacy Qualifications.
- Microsoft Office 365 proficiency.
- Have previously contacted and dealt with clients/customers via email and telephone.
- Have previous scheduling experience.
- Excellent people and communication skills.
- Work well under pressure, with strong multi-tasking skills.
DISCLAIMER - We'll keep your resume on file for future job opportunities if you are unsuccessful for this position. If you would prefer that we do not keep your resume on file, please email **@itechnologies.com.au.
