Head of Technology - Boutique Fund Management Company

As our IT Manager and working in conjunction with multiple MSPs and vendors, you will be the sole internal technology employee for the business, providing support to the board, CEO and execs, as well as the rest of the business (circa 40 employees).

You will manage day-to-day IT operations and collaborate with external vendors for more complex technical issues. Your role will be crucial in ensuring the seamless operation of the IT infrastructure, which includes Microsoft Office 365, Azure Virtual Desktop, OneDrive, Teams, and SharePoint etc.

Key Responsibilities:

• Provide comprehensive IT support to all executives, addressing daily technical issues and ensuring minimal disruption to business operations.
• Manage and coordinate with external vendors for advanced technical support and maintenance.
• Oversee and enhance cyber security measures to safeguard sensitive data and ensure compliance with industry standards (working in conjunction with a consulting firm)
• Utilize your basic to intermediate SQL and VBA skills to support various business reporting functions
• Collaborate with external vendors that provide front, middle, and back office systems and processes.
• Develop and maintain detailed documentation of IT processes and systems.

Qualifications:

• Proven experience in an IT support role within a boutique, professional environment, ideally within the financial services sector
• Have experience of being a trusted advisor providing support at a senior executive level ie CEOs/ board members in a mission critical environment.
• Strong experience managing vendors and coordinating external technical support.
• Proficiency in Microsoft Office 365, Azure Virtual Desktop, OneDrive, Teams, and SharePoint.
• Basic to intermediate skills in SQL and VBA (or similar).
• Exceptional communication skills, with the ability to articulate technical information clearly and professionally.
• Strong understanding of cyber security principles and best practices.

Desirable:

• Exposure to front, middle, and back office banking/trading/Fund Management operations.

Apply now or contact Martin Fletcher on **********@fernway.com.au