Food & Beverage / Conference & Events Attendant

Pullman and Mercure Brisbane King George Square is located in the CBD and is Brisbane’s largest contemporary style hotel, featuring 438 guestrooms, extensive conferencing facilities for up to 1000 people, and several dining outlets including Goldfinch Restaurant and Award Winning Rooftop Bar, Sixteen Antlers.

We are 'relentlessly guest obsessed' at AccorHotels.  Everything we do, we do to help our clients feel welcome and valued, ensuring they have an unforgettable experience.

The Hotel is currently seeking Food & Beverage Superstars to join our team on as Food & Beverage Attendants or Conference & Events Attendants.

Key duties of this role include, but are not limited to the following:

• Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages
• Maximise sales opportunities by upselling items
• Set up and pack down of events/conference rooms 
• Ensure accuracy whilst ordering and delivering food and beverage orders
• Liaise with the Kitchen on special requests or delayed meals
• Clear and reset tables as well as ensuring service areas are clean and tidy
• Maintain standards of hygiene for food handling and presentation
• Promote a safe workplace by recognising hazards and promoting general OHS practices

As a successful candidate you will have:

• A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction
• Initiative to ensure that interactions with our customers are positive and efficient
• Your Responsible Service of Alcohol (RSA) Certificate
• Previous customer service or hospitality experience
• Confidence in liaising with various internal and external clients
• A high standard of grooming and presentation
• The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends

In return for your commitment, we will provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts worldwide.

We encourage you to make a difference to your lifestyle and career by applying today.