Fraud Risk Manager

• Key role in assessing fraud and scams risk of new Bank initiatives and products
• Hybrid Working Model- Sydney Office and WFH
• Permanent opportunity 

Within our Financial Crime and Fraud Prevention Team, your role will be key in assessing the fraud and scams risk of new Bank initiatives and products, ensuring that sufficient controls are captured in the business requirements, to effectively mitigate the risk of fraudulent transactions. Our Fraud Risk Manager will be the designated fraud point of contact, responsible for a portfolio across the Westpac Group covering all Product and Distribution channels, but primarily across Consumer and Business divisions.

You will perform analysis of fraud and scam incidents to all areas of Westpac Group, enabling efficient implementation of risk remediation activities. You will also be responsible for assessing risk in change, identifying incident root causes and making commercially sound recommendations to individual Business Units. 

Key responsibilities include: 

• Prepare risk assessments on new product offerings and change initiatives 
• Advise Product and Project teams on potential fraud and scam risks/impacts
• Engagement of Fraud Analytics teams to understand fraud detection data requirements
• Engage and consult relevant areas with the Bank to develop action plans that effectively manage identified Fraud and Scams risk and ensure these are captured in business requirements
• Identify impacts arising from broader business change initiatives
• Coordinate necessary responses and consultation back to the business. Facilitate development of SLA’s where required and ensure that these are reflected in metrics/reporting
• Prepare recommendations for sign off on behalf of Fraud risk
• Extract and provide analytical comment and develop fraud scenarios relevant to Westpac’s products and processes, as agreed with business units, to assist in the review of product controls
• Receive incident notifications and lead the process and control review to isolate causes of loss, identify vulnerabilities and recommend feasible solutions to remediate identified weakness.
• Perform incident analysis, maintain tracking of all active control requirements and ensure these are translated to practical action by business units

What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

What do I need?

• Demonstrated industry knowledge in terms of risk management techniques and processes in a relevant industry
• Strong understanding of fraud and scams management within the banking sector
• Experience in business consulting with high level business acumen
• Demonstrated ability to deliver research reports including development of new/leading methodology.
• Demonstrated capability to operate at a strategic level, with strong analytical skills 
• Experience in writing or reviewing of business requirement documents
• Knowledge of Banking and Finance
• Understanding of Operational Risk Frameworks
• Degree qualified in Law, Accounting, Commerce or Economics or equivalent

If you have proven industry experience across risk management techniques are a strategic thinker and great communicator then we would love to hear from you!

What’s it like to work there?

We aim to provide one big, supportive team of people to help us achieve our purpose of creating better futures together. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

How do I Apply?

Start here. Just click on the APPLY button.

The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines.

As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If an adjustment is required to assist you during our recruitment process, please email ***************@westpac.com.au 

Do you need reasonable adjustments during the recruitment process? 

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 1.2 or email ***************@westpac.com.au