Front Desk Coordinator/Receptionist

Job Title: Front Desk Coordinator/Receptionist

Job type: 4 days per week

Dobson Dental, a bustling dental practice in Ferntree gully, is seeking a dedicated Dental Receptionist/Front Desk Coordinator to join our supportive and dedicated team.

The ideal candidate will play a crucial role in ensuring the smooth operation of our Dental practice.

Your responsibilities will include, but are not limited to:

• Greeting and assisting patients with a warm and friendly demeanor
• Managing the appointment schedule for 4 practitioners efficiently and confirming patient appointments.
• Handling patient inquiries via phone, email or in person.
• Co-ordinating patient check-in and check-outs including insurance verification and payment processing.
• Maintaining patient records and ensuring they are up to date and accurate.
• Overseeing supplies and practice equipment.
• Handling administration tasks and managing reception area.

 Qualifications

To be successful in this role, you should possess the following qualifications and attributes:

• Qualified Dental Assistant.
• Strong organizational and multitasking skills.
• Excellent communication and the ability to maintain a welcoming professional office atmosphere.
• Familiar with Dental practice management software.
• Knowledge of dental insurance billing and claims processing.
• Excellent customer service skills.
• Problem solving skills and the ability to handle challenging situations with tact and grace.

If you are a dedicated and personable individual with experience in Dental reception, we would love to hear from you. Join our friendly team and help us continue providing exceptional dental care to our patients.  Apply today by submitting your resume and cover letter.

How to Apply:

Please send your resume and cover letter to:

****@dobsondental.net.au