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Form of workAbout UsG’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey. Discovery Parks, Barossa is located within walking distance of the fabulous regional town of Tanunda.
This large popular park offers guests a great range of accommodation including deluxe cabins, an exclusive safari tent village, ensuite and powered sites. The great range of facilities such as 2 pools, waterpark, activities room and the proximity to this stunning wine region make this park a busy, popular destination year round. The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our park.
Your duties include but are not limited to:Providing a high standard of customer service
Processing guest check-ins and outs
Accurately using the park booking system to make reservations and manage accounts
Coordinate with the Housekeeping team to track readiness of accommodation
Supply guests information regarding property and local areas of interest
Completing the day-to-day office administration
Maintain excellent relationships with the park teams, residents and guests
What we look for
To be successful in this role you will have:Previous Front Office experience within the hospitality industry
Passionate about delivering exceptional Guest experience
Proficient computer skills, including knowledge of RMS or comparable Reservation Booking SystemExcellent communication and interpersonal skills.Ability to handle cash transactions accurately.Strong organizational skills and attention to detail.Enthusiastic and positive attitude.Flexibility to work weekends, public holidays, and evenings as needed.Current drivers licence essential Benefits to YouDiscounted accommodation at over 300 G'day Group holiday parks…
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