Address
Form of workAbout the Business
Located in Sydney’s Central Business District, Rydges Darling Square offers a restaurant, fitness center, indoor pool & sauna and 100 extra-large, newly refurbished apartment style suites each with a kitchenette.
Rydges is part of EVT, a proudly Australian-owned company with over 100 years’ experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We’re for making the day better. We include. We nurture talent and promote internally.
About the Role
We are looking for a talented Front Office Team Leader join our team of #Daymakers. Some key responsibilities of this hands-on role include:
- Ensuring the Front Office team is customer focused, being proactive in identifying customer needs.
- Welcome and assist with all guest arrivals, departures and requests.
- Assist in resolving guest issues and challenges presented on shift, including responding to guest feedback.
- Assist the Duty Managers with the day-to-day operations of the hotel.
- Assist the RDM with the training and development, for the greater Front Office team.
If you are a detail and system orientated person with sensational customer service skills, who genuinely gets a kick out of making the day better for others, we want to hear from you.
Skills & Experience
- Strong written and verbal communication essential.
- Pride in personal presentation and grooming essential.
- Sound time management and problem-solving skills essential.
- Advanced OPERA PMS experience desirable.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVENT hotels – Rydges, QT, Atura, JUCY Snooze and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVENT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
