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Salary- Kick start your career with the Y
- Energetic and fast-paced working environment
- Full-time opportunity with flexible working hours
About the role
The Frontline Team Leader is responsible for providing leadership, developing procedures and demonstrating a strong culture of excellent sales and customer service. This position incorporates a heavy sales element, which involves the development and implementation of sales processes to assist the Management Team to reach centre income targets.
This position operates 19 hours in a front-facing role at the front desk, with the remaining hours to continuously monitor and improve membership, accounts, debtors and admin processes.
The successful applicant will be required to work a 38 hour a week flexible roster, Monday to Friday, including occasional mornings, evenings and weekend work based on business needs.
To be successful in this role, you will have:
- Complete knowledge and understanding of reception, sales and customer service
- The ability to deal with a potentially busy and demanding environment
- Excellent interpersonal skills
- Computer skills and experience with Microsoft Word and Excel
- Current First Aid and CPR
- Working with Children Check
- Previous experience in a similar role
- Certificate III or Certificate IV in Fitness
- Experience as a Gym Manager or similar
- Free Gym Membership
- Detailed induction with ongoing support and training
- Opportunity to contribute to the development of areas you are passionate about
- YMCA Employee benefits including; free gym membership, uniform, and other great benefits
- Be part of a family, not just another staff member
- Opportunity for career progression within YMCA NSW, multiple development pathways available within the Recreation industry
