AddressGaming Host (Casual) - Mollymook Golf Club
Location: Mollymook, NSW
Employment Type: Casual
About Us:
Located on the shoreline of the Shoalhaven’s majestic Mollymook Beach, Mollymook Golf Club prides itself on unrivalled panoramic ocean views, friendly service, and a relaxed and comfortable atmosphere to warmly welcome our members and guests. Discover an ideal venue for dining at The Bistro, restaurant, Kiosk, and Cafes. Our club also features world-class golf at both our award-winning Hilltop Course and Beachside Course, two bars offering boutique beers, wines, and cocktails, along with gaming facilities and entertainment, making it the South Coast’s premier leisure and entertainment destination We are seeking a dynamic and enthusiastic Gaming Host to join our team.
The Role:
As a Gaming Host, you will be the face of our gaming area, ensuring an enjoyable and safe environment for all patrons. Your primary responsibilities will include:
- Customer Service: Providing exceptional service to all patrons, ensuring a welcoming and enjoyable environment within the gaming area.
- RCG, Compliance, and Regulations: Ensuring all gaming operations comply with NSW gaming laws and regulations, including responsible conduct in gambling practices.
- RSA (Responsible Service of Alcohol): Monitoring and managing the service of alcohol in the gaming area, ensuring compliance with RSA guidelines.
- Machine Operations: Assisting patrons with the use of gaming machines, including troubleshooting minor issues and explaining game rules and features.
- Cash Handling: Managing cash transactions accurately, including payouts and cash floats, in accordance with club policies and procedures.
- Monitoring and Security: Observing the gaming area to identify and address any potential issues, such as underage gambling or suspicious behaviour, and ensuring a safe environment for patrons.
- Monitoring and Intervention: Actively monitoring the gaming area for signs of problem gambling and intervening when necessary, including approaching patrons who may be exhibiting risky behavior.
- Promotion of Safe Gambling Environment: Creating and maintaining a safe and supportive environment for all patrons, including the display of responsible gambling messages and materials.
- Promotions and Events: Assisting with the promotion and execution of gaming-related events and promotions, engaging with patrons to enhance their experience.
- Record Keeping: Maintaining accurate records of gaming activities, including machine performance, incidents, and compliance checks.
- Training and Development: Staying informed about changes in gaming regulations and participating in ongoing training to ensure up-to-date knowledge and skills.
- Conflict Resolution: Addressing and resolving any disputes or issues that arise in the gaming area, ensuring they are handled professionally and efficiently.
Shifts:
- Shifts will range between 9 AM and 2 AM over 7 days per week, with predominantly evenings needed.
Main Requirements:
- Current Responsible Service of Alcohol (RSA) certificate
- Current Responsible Conduct of Gambling (RCG) certificate
- Current Police Check certificate
We Would Love You to Have:
- Proven success in hospitality with experience in gaming
- Good presentation and attention to detail
- The ability to work within a team environment and motivate others
- Amazing communication skills
Must be available for a variety of shifts including nights, weekends, and public holidays.
For more information about our venue, please visit www.mollymookgolfclub.com.au
How to Apply:
If you are passionate about providing excellent customer service and enjoy working in a vibrant and dynamic environment, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the role to **@mollymookgolf.com.au
Join the team at Mollymook Golf Club and be a part of creating memorable experiences for our members and guests!
Apply Now!
