Job description
Wenty Leagues prides itself for creating a Home Away from Home for our community. We are an award winning, Top 10 Club in NSW. Wenty Leagues is proud of its rich 60+ year history within the Wentworthville area and proud of its strong commitment to our community.To have a sneak peak at what we are all about, head to our Instagram page - Wenty_fam!The Benefits:As a member of our Wenty Fam you will have access to:A competitive remuneration package – we look after our team with payments at above award ratesA consistent full time work pattern of Tuesday to SaturdayMeal benefits – weekly meal allowance to spend in the Club during your shiftsOur Reward and Recognition Program, which includes access to discounts at a large range of retailersModern new uniforms and a designated chill out room to enjoy your breakOngoing training and development – we are committed to developing you!Long term career opportunities – career pathways waiting for you!A supportive, down to earth and experienced Gaming Management TeamAbout the Role: Reporting to the Gaming Operations Manager we are seeking a full time Gaming VIP Host with sophistication, professionalism and a bubbly personality to help create that Home Away from Home experience for our members. The profile of this position will not fit the traditional characteristics; you must have a passion for the Gaming industry and demonstrate that working in Gaming is a career choice, not just a job. Being primarily responsible for proactively recruiting new members, promoting and communicating our Wenty Rewards loyalty program, you will also be required to provide frontline Gaming services to our VIP members. The ability to keep pace with our dynamic and fast paced Gaming floor of 500+ machines will be the key to your success.These individuals must have exceptional numeracy skills and be able to demonstrate their drive and experience in providing superior customer service. Being flexible, having availability for mid and night shift work, and holding current RSA & RCG certifications is paramount. A minimum 1 year’s recent experience in Gaming, working with Tiered Loyalty Rewards programs is a NECESSITY!About You:The successful applicants will need to demonstrate the following:Working knowledge of gaming operations and complianceDetailed understanding of gaming machine productsPrevious experience with tiered loyalty programsStrong Customer Service Focus and ResponseVersatility and accuracyCash management and numeracy skillsImpeccable grooming, presentation and communication skillsA willingness to support the Gaming team to achieve optimal service levelsThe role offers a highly organised, focused and energetic individual the opportunity to put their expertise into practice in a Club that is striving for ‘Distinction’ and success.If you are self-motivated and have the desire to build your career in a stable business - Don’t Wait! Apply today! We build the excitement, you build a career. Come join our Wenty Family today!Note that only short listed candidates will be contacted.