Address
Form of workGaming Operations Manager
$150,000 + Superannuation
Southwest Sydney
Multiple Locations Across Sydney
The team are looking for their next fearless leader, someone with the drive and passion to lead the business to success. Come be a part of a leading venue that thrives on improving communities, as the venues newest Gaming Operations Officer.
Your role will focus on strategic improvement of the overall Gaming Operations across the group venues and play a key role in developing and implementing industry leading customer service standards.
What’s in it for me? I’m glad you asked.
- Discounted meals, gym memberships and perks with retail partners
- Learning and Development opportunities
- Allocated onsite parking
- Company car and fuel reimbursement
- Mental Health and Wellbeing support
The Role:
- Managing the Gaming Operations Department and staff performance with keeping the team across the correct policies and procedures
- Risk management related to gaming legalisations and compliance
- Being involved with and driving/developing the groups loyalty programs and rewards
- Overseeing gaming products, jackpots, and programs for customers
- Developing and being strategic to improve gaming revenue, gaming initiatives and future planning across the clubs
- Reviewing and analysing existing customer behaviours and providing recommendations on rewards for various tiers of the loyalty programs
- Strategy planning and reporting on gaming initiatives and future incentives
What we are looking for:
- Experience managing, leading, and driving staff performance and KPI’s
- Sharp Analytical skills being able to read and interpret gaming data – Understanding and knowing the information you need for reporting and action purposes
- Knowledge of gaming products and systems – Aristocrat 7000 is a huge bonus
- Strong verbal and written communication skills
- Strong relationship building skills, being able to collaborate with internal and external stakeholders
- Someone who is happy to travel across the different locations they have – car or fuel card provided
If this sounds like you or anyone you know, please hit apply NOW or call me on 0488 810 ***. My email address is ****@norwestrecruitment.com.au if you are wanting to email me directly
