AddressAbout us
We operate businesses across hospitality, recreation, wellness and adventure.
Our team is made up of passionate & proud leaders, who together inspire moments for our guests, our communities and our markets.
About the role
The Gaming Supervisor reports in to the Group Gaming Manager and oversees all things gaming related, as well as managing our gaming service delivery team of about 20 team members.
This is a cracking opportunity for an enthusiastic individual to join this dynamic organisation at a crucial time. We are passionate about customer service and our work culture has been crafted to foster this.
The Doylo has two restaurants, a café, three bars and multiple function spaces. We also operate Summerland Sporties which is just up to road and have diversified our business to include Raw Challenge and a gym- Active Fitness HQ. With a 15 year multi million dollar estate plan , all this means there is lots of opportunity for career growth.
What you will do
- Lead and develop a passionate team through training and development
- Monitor and provide feedback and recommendations on gaming products and services, promotions and loyalty offerings
- Ensure policies and procedures are implemented and maintained
- Maintain high standards of customer service to consistently deliver memorable moments
About you
- You are a keen hospitality professional with a genuine interest in gaming and creating memorable customer experiences
- Demonstrated experience in a similar venue at a supervisory or management level
- Demonstrated experience in problem solving and analysing data
- Supervisory experience with rostering, delegating and hands-on staff training
- You will hold your RSA & RCG Certificates
What you can look forward to
- The opportunity to be heard and grow with an organisation that is an industry leader
- Being part of a supportive culture driven organisation
- 4 days a week rotating roster
- Opportunities for vocational & personal development
- Free gym membership
