AddressGeneral Manager Payroll & People Systems
Management - Internal (Human Resources & Recruitment) At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
The role We are seeking an experienced and dynamic General Manager of Payroll and People Systems to lead and enhance our Payroll and People Systems teams. This role involves driving operational excellence, implementing robust and commercially viable HR solutions, and aligning with strategic objectives. The successful candidate will blend expertise in HR processes, technology solutions, and project management to deliver exceptional services across the employee lifecycle. What you’ll bring to the role As a senior leader at A&G, you'll model our values and culture, driving high performance with integrity and finding solutions that benefit all stakeholders. You'll lead, coach, and develop the Payroll and People Systems teams by managing payroll and HR transactions, developing performance metrics, ensuring compliance, leading system enhancements, and optimising financial performance, while modelling A&G's values and fostering a high-performance culture. Additionally, your responsibilities will be focused on the following areas: Lead, coach, and develop the Payroll and People Systems, ensuring operational excellence and a focus on employee experience. Manage direct reports, promoting continuous improvement and high performance. Celebrate successes and cultivate a culture of integrity and high performance. Key Responsibilities: Develop and implement SLA/KPIs to monitor and improve processing performance across the team. Develop and implement a compliance framework across People Systems. Maintain awareness of changing legislative and compliance requirements, ensuring appropriate management of risk and control processes, and oversee internal and external audit responses. Actively manage the operational budget, resource assets, and leave planning to deliver strong financial performance and identify opportunities for improved financial outcomes, including effective management of vendors and partners. Collaborate with cross-functional teams to understand business requirements and translate them into system enhancements and process improvements, with both technical and business acumen. Lead the implementation of new modules within the HR technology suite and new HR technologies to maximise technology investment. Identify opportunities for automation within the current HR technology suite and other business systems across multiple divisions. Qualifications and Experience: You are a seasoned leader with extensive experience in Payroll and HR technology functions. Skilled in managing payroll processes, HRIS systems, and HR legislation, you excel in translating business strategy into effective programs and initiatives. You have a proven track record in project and change management, delivering measurable results and improvements. Your strong communication and interpersonal skills enable you to collaborate effectively with stakeholders at all levels. With a deep understanding of HR technology solutions and a focus on continuous improvement, you drive operational excellence and enhance team performance. Your commercial acumen and strategic vision make you a valuable asset in optimising our Payroll and People Systems. You will also possess the following: Bachelor’s degree in HR, Business, or related field; postgraduate preferred. Proven ability to develop engaged, high-performing teams. Excellent communication, strategic thinking, and analytical skills. Experience in change management, relationship building, and commercial acumen. Strong interpersonal skills and adaptability. Extra leave:
Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Additional leave:
Team members can also purchase up to two additional weeks of leave per year. Workplace giving:
If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar-match your donations to registered charities. Development opportunities:
We’re championing your development with internal programs and access to a wide range of online courses. Employee discounts:
You’ll receive discounts on Budget Direct insurance products. Reward and recognition:
We reward high performance with employee recognition, reward, and incentive schemes. Onsite facilities:
There are excellent end-of-trip facilities on offer and private spaces for nursing mothers. Get social:
Join our vibrant social and community activities including annual celebrations, family fun days, and regular events across each of our sites. Perks App:
Access to an employee benefits and discounts app called ‘Perks’ offering you great discounts, offers, and programs across a range of areas. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all. *A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a General Manager? What's your expected annual base salary? How much notice are you required to give your current employer? Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel. We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and Aussie. We have three contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1000 people. Our commitment to providing exceptional service has seen the company win the Australian Teleservices Association’s Large Contact Centre of the Year Award in 2009 and 2010, and recognised as an ABA100 Winner for Service Excellence at the 2014 Australian Business Awards. Auto & General has specialised in the sale, management and underwriting of insurance products in Australia since 2000. Our insurance products include car, home and contents and travel. We provide insurance for a number of brands including Budget Direct, 1st for Women, Ozicare, Australia Post, Virgin Money, and Aussie. We have three contact centres based in Queensland and claims assessing centres in Brisbane, Sydney, and Melbourne, in total employing in excess of 1000 people. Our commitment to providing exceptional service has seen the company win the Australian Teleservices Association’s Large Contact Centre of the Year Award in 2009 and 2010, and recognised as an ABA100 Winner for Service Excellence at the 2014 Australian Business Awards. Don’t provide your bank or credit card details when applying for jobs.
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