Address
Form of workGeneral Manager- Full Time Position
About Us
We are a national Employee Assistance Provider and Psychology and Counselling business with Head Office located South of the River in Perth approx. 2 kilometres from Perth CBD. Our business has been running for over 30 years and we partner with government bodies, listed companies and small businesses across all industries and jurisdictions.
Due to continued growth, we are seeking a General Manager who will be an integral part of our leadership team, managing the day to day operations of the business and with a strong bias for business development.
We are looking for an enthusiastic leader, with experience managing people and systems, ideally in the health care sector (experience in other sectors will also be considered).
About The Role
The General Manager role will be full time, Monday – Friday.
The role will include reporting to the company's Directors, you will:
- Contribute to company culture through relationship building and structured activities
- Staff recruitment.
- Help to shape, streamline, and capture business procedures, policies and structure
- Ensuring compliance with relevant legislative and regulatory requirements (eg: ACA, APRHA, EAPAA, Workcover etc)
- Assist in the coordination of team meetings and professional development events for practitioners and receptionists.
- Manage equipment, supplies, and marketing materials
- Review and report meaningful business data
- Respond to internal and external queries and concerns
- Liaise with reception and therapist in regard to Policies and Procedures for Critical Incidents and Crisis Calls
- Communicate with our EAP providers, HR Departments and Mental Health Practitioners on a professional level
- Support receptionists with triage of referrals
- Assist in co-ordination of marketing events for directors and practitioners including meetings with GPs and other health colleagues, community talks/presentations
- Support the Directors in implementing online marketing activities
- Review outstanding accounts and liaise with external bookkeeper
- Provide cover for reception team when required
About You - Your Skills and Experience
You will make a real difference in the experience of clients and practitioners through your leadership of our administration team and oversight of our numerous practice operations.
- Demonstrated experience in managing and leading a team of 6 or more staff
- Strong self-leadership skills
- Supporting others in executing administration and clinical roles
- Demonstrated ability to show initiative and work autonomously
- A problem solving, proactive approach that enables the Directors to focus on business development rather than day-to-day operations
- Experienced in tracking and communicating meaningful business data
- Willingness to grow in personal and professional skills and facilitate this for others in the team
- Proficient in the use of practice management software, Microsoft Office Suite,task management and team communication platforms
- Familiarity with Medicare system and processes.
How to Apply
To apply, please email your resume and a cover letter to
Whom it may concern at ****@lifeskillsaustralia.com.au
Please note:
Applications close on 19th April 2024. Short-listing may commence before this date and only short-listed applicants will be contacted.
The successful applicant will be required to obtain a Working with Children Check and a Police Clearance.
