AddressMonash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Monash Health’s Support Services have an exciting opportunity within our General Services leadership team at Monash Medical Centre. This role is perfect for those with dynamic leadership skills and a positive attitude with a passion for being part of a collaborative patient-focused team.
Monash Health is the largest public health service in Victoria, employing over 25,500 people across a range of specialties.
Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.
The role of General Services Supervisor is an essential member of our leadership team in our pursuit to provide exceptional customer and staff experience within the Support Services team at Monash Medical Centre and Monash Children’s Hospital.
About the Role - General Services Supervisors
Fantastic opportunity for a General Services Supervisor to make their mark and lead a team of passionate and highly dedicated Patient Service Assistants (PSA) and Environmental Service Assistants (ESA). Reporting to the General Services Manager, this role also includes driving excellence across linen, pest control, washroom, and waste services to ensure operational objectives are met. As a valued and respected team member, you will be welcomed by a truly supportive and inspiring leadership team who encourage upskilling, growth and career development. Key responsibilities of General Services Supervisor include but not limited to:
Lead and mentor a team of General Services talent
Actively contribute to a positive team culture
Roster management
Achieve accreditation for areas of responsibility
Meet service key performance indicators
Deliver high-quality customer focused services
Manage site-wide cleaning, waste, linen and patient movement requests
The following position is now available:
Monday to Friday
5:30am and 6:30am starts
(76 hour per fortnight with an ADO)
About You
You are an amazing Support Services professional who takes personal pride in your work and brings out the best in people. You’re currently in hospitality or healthcare seeking a new opportunity to showcase your expertise in customer service, employee experience and dynamic operational management. We invite you to join our friendly, hardworking team and showcase your ability to provide high quality, customer focused service to internal and external stakeholders. You will thrive and excel in driving a culture of efficient timely response to requests for service to achieve sustainable service delivery across all areas of our newly built cardiac facility.
To ensure your success in this role, you will have following demonstrated skills, experience and knowledge:
Demonstrated leadership skills to supervise and mentor a team is essential
Sound computer/digital skills required with roster management and Kronos knowledge desirable
Agility in multi-tasking and prioritising
Ensure high standard of cleaning, infection prevention best practice and cleaning requirements
Understanding of Victorian Public Hospital Cleaning Standards
Able to undertake physical work including lifting, carrying and manual handling
Excellent communication skills and able to implement written instructions and company procedures
Understanding of patient identification procedures
High standard of integrity and confidentiality required at all times
For a confidential discussion and to explore this opportunity further, please contact Alan Kurrle, General Services Manager on 0438 512 ***.
For the Position Description, please click here!
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
To learn more about our organisation visit monashhealth.org
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date. Respectfully, applications from Recruitment Agencies will not be accepted.
Applications close on 25 June 2024.
