Global Organisational Development Lead

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs!

In the post-pandemic world, travel insurance is more important than ever. We are committed to delivering an exceptional service for our customers and we want you to be part of that journey.  

So, what’s the job?

• You’ll oversee all areas of Organisational Development including DEIB, Learning and Development, Talent Acquisition, and Talent Management
• You’ll lead the development and implementation of group-wide strategies and initiatives aligned to the People and Culture transformation agenda
• You’ll continuously improve the end-to-end employee experience, providing insight on market trends and best practice along with design objectives to guide process and policy changes
• You’ll design and implement inclusive work practices and policies in collaboration with the People and Culture team
• You’ll develop and plan for learning and development solutions, including training needs analysis, design, and facilitation of learning programs (virtual and face-to-face)
• You’ll develop and apply project and change management methodologies with the People & Culture team, leaders, and our people to ensure initiatives are implemented effectively, leveraging innovation and improvement opportunities
• You’ll identify creative ways to drive people development through non-traditional mechanisms

And what are we looking for?

• You’ll have broad experience working across a wide range of disciplines within Human Resources
• You’ll have extensive experience in the design, development, delivery, and evaluation of diverse Talent Management and Learning and Development strategies and programs
• You’ll have a strong understanding of organisation development best practice, particularly around change management and developing organisational culture
• You’ll have a strong understanding of Learning & Development best practice, particularly management development and talent management
• You’ll have a track record of delivering successful Organisational Development projects and supporting major organisational change
• You’ll have demonstrated experience influencing, building, and sustaining relationships in order to achieve results
• You’ll have experience leading continuous organisational improvement with the confidence and ability to act as a change agent
• You’ll have superior conceptual, analytical thinking and research skills and experience in complex data analysis
• You’ll have extensive experience in project and/or program management and evaluation
• You’ll have highly developed organisational skills, with the capability to successfully manage competing priorities and meet deadlines
• You’ll have excellent verbal and written communication skills
• You’ll be professionally proficient in English and any of French, German, Italian, or Spanish

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.  Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.  

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business!

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today!

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together!

#LI-Hybrid