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SalaryOur Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!
Job Description
Your Career
The Professional Services Global Solution Architect (GSA) for Prisma Access & CDSS provides a mix of customer-facing architecture and design activities as well as internal solution development and knowledge management.
The GSA is a SASE expert with a strong understanding of network security. The GSA knows how to make the best use of Cloud techniques to optimize the implementation and operation of SASE Platforms. The GSA drives the design of new solutions and optimizes the solution by leading the initial execution of projects.
The GSA is responsible for managing our knowledge and Intellectual Property across the worldwide community of SASE consultants and partners. The GSA also leads efforts to educate the SASE community.
This is a highly technical role. The GSA will be required to develop and maintain expertise on SASE Platforms and the relevant tools that can be used to optimize the deployment and operation of the Platforms.
The position requires strong leadership skills; the GSA will have to rally the SASE community to agree on tools and techniques and develop SASE assets.
The position requires strong communication skills; the GSA will have to articulate a clear vision to customers, consultants, account managers, and partners.
This position supports our customers globally. Work from your home office and be near an airport for required travel.
Your Impact
- Engage with customers in the delivery of new services and strategic engagements with a focus on service validation and the development and capture of Intellectual Property
- Collaborate with our technical teams to design customized solutions that address client needs, ensuring they meet industry best practices and compliance standards
- Work closely with the sales team to understand client needs and contribute to the development of tailored proposals and presentations
- Identify target customers and market opportunities where automation can be used to optimize the deployment and operation of Palo Alto Networks SASE products
- Provide technical support during pre-sales by demonstrating our ability to excel in the delivery of security automation projects
- Refine our services for efficient consumption by the PS & CS organizations and partners - Ensure successful completion of projects and share lessons learned
- Manage our Intellectual Property by educating stakeholders on the availability of assets and enlisting the support of contributors - Oversee the development of automation assets and lead the enablement of the PS and CS organizations and partners - Monitor utilization and effectiveness of our Intellectual Property
- Conduct training sessions for internal teams and clients to enhance their understanding of Prisma Access and related technologies
- Stay updated on industry trends, emerging threats, and advancements in network security to ensure our solutions remain at the forefront of the field
- Collaborate with Product Management and Engineering teams on new products and features to ensure PS & CS technical Readiness
Your Experience
- 4+ years of remote user access technologies
- Tunneling protocols such as SSL/TLS, IPSec, GRE, Network Address Translation
- Authentication methodologies, including 2FA, RADIUS, LDAP, AD
- IP Routing - BGP, Static, OSPF
- Certificate Management
- Direct experience with CDSS including CASB, DLP, URL Filtering, Threat Prevention, Compliance and securing SaaS apps is required
- Next-Generation Firewall capabilities, configuration, and deployment
- Experience with IoT devices is a plus
- Experience deploying and configuring SD-WAN technologies, preferably CloudGenix and PanOS native environments is a plus
- Ability to work within small creative teams as well as cross-functional teams
- Strong communication (written and verbal)
- Strong presentation skills both internally and externally
- Ambitious attitude
- Leadership skills, being able to generate enthusiasm and commitment
- Ability to effectively multi-task on internal initiatives and customer projects
- Ability to lead a team on internal investment projects and customer projects
- Ability to deliver complex solutions in customer environments individually or as a team leader
- Travel (30-40%) Travel may be required
- BS in Computer Science or equivalent education/training/experience or equivalent military experience
The Team
Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
Our Commitment
We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
