AddressOur Company
DCS Group Aust Pty Ltd is a Debt Agreement Administrator, licenced under Australian Bankruptcy Laws. We offer a variety of solutions to people who are experiencing serious financial problems.
Our team enjoys the facilities of a full kitchen, commercial espresso coffee machines and iPads for their use in the break room.
To learn more about our company and how we assist our clients, please visit our website www.dcsgroup.com.au
About the Role
We are seeking a recent business, accounting or commerce graduate with an accounting or finance major for a customer service role within our Accounts team.
The successful graduate will provide exceptional service to our clients as they attend to the accurate preparation of documentation required for Personal Insolvency to fully comply with DCS Group's standards and relevant legislation.
Key responsibilities for the successful graduate candidate will be:
- Processing Personal Insolvency data for our clients
- Attending to inbound and outbound calls from clients, creditors and the regulator
- Responding promptly to a range of enquiries from clients who are going through the insolvency process until completion of their agreement
- Learning and continually developing their understanding of the technical and legal aspects of Personal Insolvency
- Building and maintaining relationships with clients and other key contacts/service providers.
The Insolvency Sector continues to be a very rewarding and challenging career choice and this role is a fantastic opportunity to kick-start your career and be part of a dedicated team helping people during a critical time in their life.
What makes you our perfect candidate?
Here are the essentials for our new graduate:
- Tertiary qualification in accounting or finance gained in the last three years with a min GPA of 5.
- Previous experience in a customer service / phone based role would be a definite advantage.
- Strong numerical skills and attention to detail.
- Well-developed relationship management skills.
- Patience and understanding, with a positive approach.
- A customer-first attitude and exceptional oral and written communication skills.
- Adaptability and a preparedness to start with entry-level tasks.
- High levels of self-motivation and desire to learn.
- Fantastic work ethic and teamwork.
- High levels of proficiency with computers and MS office products.
Criminal history and financial integrity checks will also be completed for the successful candidate. There may also be some numerical and problem solving skills testing undertaken as part of the recruitment process. If you have all of this and are ready for your next challenge, please click APPLY NOW to send in your resume and cover letter to the DCS Group.
