Graduate It Support Engineer

What an opportunity! 
Working for one of Australia’s largest integrated cattle and beef producers, this is the opportunity of a lifetime for a bold Graduate IT Support Engineer. 
 
Imaging living in the great Australian outback, seeing what the beautiful countryside has to offer while building your professional IT career! 
 
Based near the Queensland / Northern Territory border around 3 hours from Mt Isa, with all your accommodation and meals provided plus a generous salary and bonus structure, this is the perfect role for anyone with a sense of adventure. 
 
Here's what's on offer. 
 
Reporting to the IT Operations Manager in Brisbane, this newly created role is a key function of the company as you’ll be the on-ground IT support for several stations across the Northern Territory and Queensland. 
 
A sample of general tasks include:

• Supporting a range of desktop, server, telephony and networking environments across the companies stations;
• Working closely with station teams while managing IT solutions on site and remotely;
• Ensuring the IT networks and systems on stations are fit for purpose, safe and tidy;
• Installing and maintaining IT infrastructure;
• Accurately logging all incidents or requests received via phone, email etc;
• Traveling to different stations and gathering detailed information relating to incidents or requests, including all relevant troubleshooting information;
• Performing routine hygiene checks on station infrastructure;
• Troubleshooting issues and outages as escalated from outsourced providers.

With a sense of comradery and a ‘one team’ mentality, everyone helps with various jobs when needed. This means you’ll also get involved in general station activities outside of the IT space providing you with the opportunity to contribute to the broader operations of the stations. 
 
What we’re looking for: 
 
Given you’ll be living in a regional location with a diverse group of highly capable individuals, you’ll need to be comfortable undertaking a range of tasks in conjunction with the core aspects of your role. 
 
Tell us about you!  
 
This opportunity would suit a new Graduate so we understand you might not have loads of experience which is fine, but if you tick any of the below boxes, we'd love to hear from you.

• Tertiary qualifications in IT / Business IT
• Ideally you'll have some experience working in a business IT environment with remote/regional end users
• You'll be able to utilise your knowledge and experience to provide effective solutions
• You'll be familiar with network and router principles, including troubleshooting approaches
• You'll have experience with user account management systems
• You'll have a good knowledge of desktop operating systems and applications such as Windows, Office 365, Exchange, Active Directory / Azure Active Directory
• You'll have a good knowledge of Apple and Android mobile devices

 
Even as a Graduate you must have these before you apply: 

• Valid Australian Manual Drivers Licence
• Full unrestricted working rights
• Resourcefulness and problem-solving aptitude
• Excellent written and verbal communication skills

It doesn't get much more unique than this so take hold of something special and apply now! 

AceGrad is working in conjunction with the client to find the right person for this amazing role.
 
Apply now or contact AceGrad at ****@acegrad.com.au for a confidential discussion.