AddressSummer Hill NSW 2130, Australia Req #4647
- Australia’s largest jewellery retailer
- Achieve true, work-life balance
- Generous staff discounts across our wide range of beautiful products
- 5 days on-site role located in our Support Office at Summer Hill (NSW)
- Walking distance from all public transport / Parking available on-site
About Us
The James Pascoe Group (JPL Group) consisting of Prouds the Jewellers, Angus & Coote and Goldmark is a national retail chain operating over 450 stores being the largest specialist jewellers in Australia. With over 100 years of jewellery experience, the JPL Group prides on sourcing products from around the world in order to provide a large range of quality products at competitive prices.
Currently the JPL Group employs over 4000 team members to serve in excess of 4 million customers a year in Australia. James Pascoe Limited employs a further 4000 team members in New Zealand.
Despite continuous success and impressive growth, the JPL Group remains a family-owned Company with a long history of jewellery experience and that prides on excellence in customer service.
About The Role
Reporting to the Group Accounts Manager, your role and responsibilities will consist of but are not limited to:
- Support the month-end closing of accounts receivable ledger
- Reconcile General ledger accounts associated with Finance products like Humm and Latitude
- Provide support to stores in processing finance applications including Humm Big Things, Little things, Humm online, Humm Tap and Latitude Finance
- Liaise with Humm merchant and Latitude merchant services teams regarding store queries, customer queries, setting up finance accounts for new stores and special finance approvals
- Ensure timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels
- Manage Gifts cards processing & Contents Insurance
- Resolve certain disputes raised by customers
- Allocating and receipting of customer payments from bank statement using SAP
- Review online sales order transactions blocked for fraudulent checks
- Process webstore refunds and ANZ chargebacks
- Communicate with internal and external stakeholders
- Maintain Physical and Digital Management system
- Maintain daily picking of jewellery quota
Key competencies to succeed in the role include:
- 2+ years’ experience in Accounts administration
- Experience and exposure to a large ERP system such as SAP
- Intermediate to advance MS Excel skills
- Strong time management and organisational skills
- Strong written and verbal communication skills
- Sound data entry and administration experience
- Proven ability to resolve conflict with strong analytical and troubleshooting skills
- Strong attention to detail
- Positive and friendly attitude with the ability to work with several stakeholders
If this sounds like a role you would be interested in and you are able to demonstrate the requirements for the role, please apply today!
As part of the JPL Recruitment process, the successful applicant/s will be required to complete a National Police Criminal History Check from the relevant State and/or Territory he/she resides in before they receive an Employment offer.
Please allow up to two weeks for application processing. In the event your application is shortlisted, you will be contacted to arrange an initial phone screen and then if your application proceeds to the next stage, a face to face interview will be arranged. If you are however unsuccessful we thank you for your application.
Applications from Recruitment Agencies will not be considered.
