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Form of work A Head Chef will build a reputation for the hotel by maintaining a talented and creative kitchen brigade, offering an innovation menu, and promising an exceptional culinary experience.
What will I be doing?
As a Head Chef, you are fully responsible for developing the reputation of the hotel through the production of excellent quality food throughout the hotel, and the development of a high-quality kitchen brigade. A Head Chef will oversee the operational management of the kitchen and Team Members. Specifically, a Head Chef will perform the following tasks to the highest standards:
Lead of the kitchen brigade and ensure ongoing development of Team Members
Identify an effective approach to succession planning
Create menus that meet and exceed customers' needs and conform to brand standards
Ensure the consistent production of high quality food through all hotel food outlets
Develop positive customer relations through proactive interaction with Guests, Team Members, contractors, and suppliers
Resolve, promptly and completely, any issues that may arise in the kitchen or related areas among Guests and Team Members
Manage department operations, including budgeting, forecasting, resource planning, and waste management
Manage all aspects of the kitchen including operational, quality and administrative functions
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
Ensuring adequate resources are available according to business needs
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Control costs without compromising standards, improving gross profit margins and other departmental and financial targets
Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events
Maintain good communication and work relationships in all hotel areas
Ensure that staffing levels are maintained to cover business demands
Ensure monthly communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit, manage, train and develop the kitchen team
Comply with hotel security, fire regulations and all health and safety and food safety legislation
Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner
Manage financial performance of the department so all planning is in line with hotel objectives
Manage food control systems are adhered to them so margins are on target in a pro-active way
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
Be environmentally aware
Ensure food wastage program is adhered to so that margins are on target
Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation
What are we looking for?
A Head Chef serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous, relevant experience as a Head Chef or a high-performing Sous Chef in a established Hotel Chain or Restaurant Chain
Excellent leadership skills
A creative approach to the production of high-quality food
A business focused approach to managing a hotel kitchen
Excellent communication skills
Ability to build relationships, internal and external, to the hotel and the Company
Excellent planning and organizational skills
Ability to multi-task and meet deadlines
A current, valid and relevant trade qualification (proof may be required)
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
A certification in management
Proficiency with computers and computer programs, including Microsoft Word, Excel and Outlook
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
