Head Of Commercial Operations

The Head of Commercial Operations is a pivotal leadership role responsible for driving the commercial success of the club through strategic partnerships, hospitality, and business events. The incumbent will lead a dynamic team and collaborate with various stakeholders to achieve ambitious sales revenue targets, ensuring the continued financial growth and sustainability of the organisation. They will work actively and openly to contribute, nurture and support an agile-oriented team. The team will benefit from the Head of Commercials Operations tenacity, commitment and best in class standards in driving meaningful outcomes. We are seeking a no-nonsense sales hunter with a relentless ambition to join our team, someone who thrives on challenges and possesses the drive to exceed expectations and seek continual growth.
KEY RESPONSIBILITIES

• Develop and implement a comprehensive commercial strategy aligned with the overall organisational objectives.
• Provide visionary leadership to the commercial department, fostering a culture of excellence, innovation, and accountability.
• Lead the team in identifying, negotiating, and securing high-value partnerships that contribute to overall sales revenue targets.
• Develop and execute strategies to maximise revenue through hospitality packages, business events, and other commercial initiatives.
• Possess strong negotiation skills to secure high-value partnerships, ensuring mutually beneficial agreements that contribute significantly to overall sales revenue targets.
• Relentless approach to identifying and prioritising potential partners, considering both short-term and long-term business goals.
• Oversee the end-to-end management of partnerships, ensuring delivery of contractual obligations and creating long-lasting, mutually beneficial relationships.
• Implement best practices for partnership servicing, elevating the standard of client experience and satisfaction.
• Collaborate with internal and external stakeholders to conceptualise, plan, and execute business events that align with the club's brand and objectives.
• Utilise events as opportunities to enhance partner relationships and generate additional revenue streams.
• Working with the Chief Commercial Officer to manage the Commercial Operations budget, ensuring effective allocation of resources to achieve financial targets.
• Monitor and analyse financial performance, identifying opportunities for cost optimisation and revenue enhancement.
• Work closely with other departments such as football, marketing, communications, and operations to ensure seamless integration of Commercial initiatives with broader organisational strategies.
• Foster collaboration and communication to drive overall organisational success.

Soft skills

• Stature, gravitas and confidence to gain the credibility and respect of high-performing Senior Team and Stakeholders.
• Comfortable operating in a high-pressure commercial environment & actively focused on rights delivery and business development outcomes on a day-to-day basis
• Self-reliant, good problem solver, and very results oriented
• Innovative thinker
• High attention to detail and commercial acumen
• Excellent judgement and creative problem-solving skills
• Stakeholder management skills: ability to influence and engage peers and clients as well as work collaboratively to achieve outcomes
• Energetic, flexible, collaborative and proactive; a team player who can positively and productively impact both strategic and tactical initiatives
• Passion for and knowledge of football is desirable not necessary

Hard / Technical skills

• Relevant Tertiary education required
• MBA highly regarded
• 6+ years of leadership experience within rights holder or agency position(s)
• Experience in developing compelling board reports
• Experienced in the use of Microsoft suite, Adobe suite, Canva, and Google Workspace

Desirable Criteria
Application Instruction
To apply for his role please submit a cover letter which addresses your interest and suitability for the role along with a resume outlining your previous employment history, interests, qualifications and experience.