AddressThere's something special about working for Macquarie Telecom.
We're not the biggest in the industry, where you're just a number. We're not tiny enough that you've never heard of us. We're in that sweet spot where we're strong enough to punch above our weight. And we definitely do! We make a difference and we're #SoUnTelco in everything we do.
If you want to make a difference, then this is the place for you!
The Opportunity
As the Head of Product, you will be responsible for overseeing the entirety of our company's fixed-line voice and data network, as well as its associated product range.
Taking an active and hands-on approach, you'll lead initiatives that maximize the utilization of our resources, driving us closer to our strategic objectives. Your role will be instrumental in developing innovative programs that ensure our sustained success and competitive edge in the market.
What you'll do
- Supervise the complete lifecycle of Macquarie Telecom's product suite, operations support systems, and network technology, tailored specifically to the mid-market.
- Lead the product team and formulate strategies for developing new products, while also ensuring operational efficiency across the entire product range.
- Direct a team of Project Managers responsible for executing transformation programs aimed at optimising people, systems, and processes within projects.
- Conduct thorough research on industry trends and emerging technologies to develop strategic long-term plans, ensuring that our network management systems consistently meet service assurance standards and drive customer satisfaction.
- Manage the cost structure and positioning of the Telco product portfolio, ensuring competitiveness and profitability.
- Drive efforts to enhance and standardise network design and architecture, prioritising consistency, simplicity, and maintainability.
Your ideal skills & experience
- 10+ years' experience in a leadership capacity within product management roles in the Telecommunications industry.
- Solid understanding of VoIP and UC as a Service, Hosted Telephony, and SIP Trunking products.
- Extensive knowledge for a diverse range of technology and telecommunications products, including SD-WAN, SASE, PSTN voice, SDN, and NBN.
- Display a strong understanding of MPLS IPVPN, IP Networking, and Broadband Access technologies, ensuring proficiency in essential networking components.
Why Us
- You'd be joining a company that has the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
- You'll get to make an impact:Enjoy being part of a driven team with a collaborative culture that values decision-makers and action
- We Invest in you: Accelerate your career through our learning & development opportunities - think Gallup strengths-based training, defined career pathways & fantastic internal mobility opportunities across the group!
