AddressAbout the Role
The Technology and Innovation (T&I) group is responsible for developing and managing solutions throughout their lifecycle, aligning customer needs with business objectives, and driving continuous performance and innovation in market.
The Head of Strategic Portfolio- Technology Services is accountable for leading NEC Australia's IT Professional Services and Managed Services solutions and offerings including setting the strategy, roadmaps, managing portfolio lifecycle, services catalogue, GTM and optimizing performance and profitability in market.
Leading a high performing team of portfolio managers and subject matter experts who set direction, provide thought leadership, and enable NEC teams to effectively sell and deliver high value, high margin IT Professional Services and Managed Services.
Key Responsibilities
- Set and own portfolios vision, plan and roadmaps and clearly articulate those across the business.
- Manage portfolio lifecycle, from introduction to exit, creating repeatable and profitable solutions and offerings. Including development of investment case for introduction and onboarding of new solutions.
- Develop and maintain a service catalogue that sales teams are enabled to sell and delivery teams are capable of delivering.
- Own overall financial performance of the portfolio and actively work to optimise profitability and value to customers.
- Develop competitive offerings- understand competitive landscape, actively identify market trends and opportunities, and adapt NECA offerings based on market and customer feedback.
- Develop 'practice' based offerings and expertise- define the services areas NECA should invest in, develop capabilities and drive the partnering strategy and execution for those practices.
- Lead Go-to-Market execution- define GTM approach, articulate customer value propositions and messaging and enable sales and marketing to sell and promote the offerings in market.
- Drive innovation and thought leadership- evangelise NEC propositions in market, partner effectively internally and externally to position NEC as a market leader.
- Financial management of the relevant business units in terms of budget allocation, forecasting, expense control.
- Managing risk and compliance to all global requirement for their relevant area, enforcing ethical and sustainable business practices across their teams and business.
- Creating a positive work culture and increasing the level of organisational capability through effective recruitment, training, coaching, counselling, workforce planning, performance management and leadership development, encouraging diversity, respect and cohesiveness.
Key Skills
- Strategic, 'big picture' thinking with ability to mobilise and translate to practical actions.
- Strong understanding of 'Portfolio Management' and 'Go-to-Market' principles and practices and its application within the current market and NEC's local and global strategy.
- Solid business acumen through the complete business lifecycle, from concept ideation and development, through to execution, repeatability, ROI, and end of life stages.
- A problem solver with an entrepreneurial and a 'can do' attitude- a 'business builder' mentality.
- Deep understanding of the marketplace and competitive landscape, and strategies to maintain such understanding in a fast-moving dynamic landscape.
- Strategic Relationship building and management with the broader business and partner community.
- Results and outcomes focused.
- Strong communicator, curious and inquisitive.
Effective people leader- able to set a vision, inspire and empower team members to deliver on the vision. Promote diversity of thinking and talent development.
Our Company
NEC has a rich history of bringing humanity and tech with our vision to orchestrate a brighter life; we are committed your personal and professional development. You will have access to our on-demand learning portal, excellent Health & Wellbeing program, and volunteer for our CSR activities. Some of our benefits include generous leave options. You will also have access to our Rewards Gateway to avail great discounts on tech, food, and lifestyle products.
NEC is committed to achieving a diverse workforce and strongly encourages applications from people with disability, Aboriginal and Torres Strait Islanders and candidates from culturally diverse backgrounds.
