HEALTH INFORMATION SERVICES CLERK

Bass Coast Health (BCH) is the sub-regional health service for the Bass Coast and South Gippsland Shires, across Victoria’s South Eastern coast.
With head office at Wonthaggi Hospital, we serve the municipality with facilities in San Remo & Cowes, and dozens of staff on the road to wherever we’re needed.
An easy 90-minute drive from Melbourne means we’re easily commutable for those who haven’t yet cottoned on that the Bass Coast is the ideal place to live – with wineries, fooderies, farms, Phillip Island tourist attractions, the Bunurong Coastal Drive, Wilsons Prom, and miles of beaches, right on our doorstep!
In order to support our rapidly growing population, we’re forecast to grow our services, and our clinical and non-clinical workforce, by up to 45% to 2023. This means we’re always on the lookout for good people who embody our WE CARE values, who might make good additions to our excellent team.
Fixed term, Part-time - 7 weeks Long Service Leave replacement
Position Summary
This position is responsible for general clerical duties relating to the functions of Health Information Services ensuring confidentiality and security of patient information is maintained at all times. The role is multi-skilled and will encompass work throughout the different tasks of the department including reception, compilation, filing, retrieval, tracking, scanning and delivery of medical and community records and liaising with internal/external stakeholders.
To ensure that all paperwork that arrives in Health Information Services is processed and filed within medical and community records accurately and timely for provision of patient care.
Ensure a high level of customer service is delivered at all times to all internal and external customers.
In order to achieve the Key Responsibilities, the incumbent will develop effective and fruitful relationships with all relevant staff across Bass Coast Health.
Essential requirements:

• Extensive experience in a busy administrative role
• Excellent keyboard skills (experience using Microsoft Office and other web-based programs)
• Excellent written and verbal communication skills
• Demonstrated ability to manage sensitive and confidential information and maintain client privacy
• Proven well-developed organisational skills with a strong attention to detail
• Accurate data entry skills
• Excellent public relations and customer service skills
• Demonstrated ability to work autonomously and as part of a team in a polite and considerate manner
• Be flexible and open to change
• COVID-19 Vaccinations in accordance with the Chief Health Officer COVID-19 Mandatory Vaccination Directions
• A valid Police Check

Please address any queries to Lisa Fuessel Manager Health Information Services – telephone 5671 3116 or contact Human Resources via email
Bass Coast Health celebrates and supports our employees and community and is committed to building a diverse and inclusive workforce. BCH welcomes applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as LGBTIQ+ and people with disability.
Applications close 5 February 2023
Bass Coast Health is a smoke free organisation
Contact Person Lisa Fuessel
Contact Number (03) 5671 3116
Contact Email lisa.fuessel@basscoasthealth.org.au
Closing Date 08/02/2024
Position Description PD HIS Clerk January 2024.pdf
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Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.