Health Navigation Team Leader

Join us as we work to make Tasmania the healthiest island on the planet!

Imagine a health insurer doing more for Tasmanians.

For over 70 years St Lukes has provided health insurance that’s helped Tasmanians. Now we’re also providing a promise: to become the healthiest island on the planet.

This bold ambition is a promise to our members, our staff, and our state to make our island the healthiest it can be. We’ve already begun, investing in new processes, new products, and new people. We’re focusing on the things that will make a difference locally and leveraging our networks to create change. 

Put simply, we’re going to do things differently.

This includes the delivery of Health Navigation services to both St Lukes members and the general public from our Hobart and Launceston offices. We believe that we can transform health outcomes through the delivery of this innovative service. 

The Role

Our Health Navigation Team Leader will support customers on their healthcare journey by guiding them through health service options relevant to them, whilst supporting and coaching the current small team of Health Navigators. 

To be successful in this role, you will have:

• Demonstrated experience in a similar role and knowledge of the health ecosystem of Tasmania.
• Strong leadership and ability to foster a constructive and collaborative culture. 
• Exceptional people skills and the ability to quickly build rapport and work collaboratively with a range of stakeholders.
• A clear understanding of the Tasmanian Health Ecosystem, through lived or professional experience.
• An outcome-based and member-centric attitude.
• Strong problem-solving skills within a multidisciplinary healthcare setting.

What we Offer

• Opportunities for career progression and professional development.
• Excellent employee discounts.
• Opportunity to purchase leave.
• Paid parental leave.
• The opportunity to work out of the most sustainable and carbon positive office development in Tasmania. 
• Corporate wellbeing program.
• Social events, milestone, achievement, and birthday celebrations.

How to Apply:

To apply online, please provide your current resume and cover letter outlining your interest in the role, your skills, capabilities, and experience. For a copy of the Position Description please visit  www.stlukes.com.au/About-St-LukesHealth/Careers  and review Current Vacancies. 

For further information please contact Nicole Ford at *****@stlukes.com.au 

Applications close 14/02/2024. Shortlisting for these positions will begin immediately so don't delay your application.

To apply, you must have the legal right to work in Australia. Appointment to this position is subject to a satisfactory National Police Check.