Job description
About the role DuluxGroup is proudly an equal opportunity employer. Talent is our only criteria. Let us know by emailing ************@duluxgroup.com.au if you require any adjustments to the recruitment process so we can support you to present your best self. We are seeking a Hybrid Customer Service Consultant responsible for advising and supporting customers via phone, email, and LiveChat. Utilize our CRM platforms to ensure accurate product information, establish customer requirements for lead generation, and provide advice to bring customers' projects to life.The role can be based in Victoria, New South Wales, Adelaide or QueenslandWe're proud to represent market-leading, trusted brands and products, and we're looking for someone who shares that pride. If you're energised by working alongside team mates who have the same passion and drive as you, we want to hear from you.Responsibilities Answer customer inquiries via calls, emails, and LiveChat for technical, color, and service assistanceTroubleshoot and resolve customer issues using knowledge and…
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