Home Care Case Manager

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more.Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.The OpportunityIn this role, you will be reporting directly to the Care Manager. Our Case Managers play a critical role in our organisation with the goal to create a happy, welcoming, caring, and safe environment for residents. Servicing mainly Aveo Cleveland Gardens retirement village, you'll proactively deliver exceptional person-centred Home Care Case management for consumers within the community. This is a rewarding opportunity that will enable you to actively achieve quality of life for our consumers while working within a supportive, experienced team.You willProvide information on funding options and services to community groupsMeet with prospective customers and their families to understand and assess their care needsDevelop comprehensive and tailored care plansOversee Case management of resident's Home Care packages including ensuring supports are in place as requiredAssess, review, and evaluate care and services provided to consumers Prepare and maintain records, documents and reports as required Ensure all residents receive general and support services in line with resident contracts and care plans and be accountable for all medication managementMaintain effective inter-personal relationships with residents and wider stakeholders Liaise effectively with external service providers who provide care within the communityWhat you'll bringCurrent AHPRA Division 1 registration (required)Knowledge of Home Care packages or similar commonwealth funding packagesPrior experience in case management (desired)Experience in Community Care or Retirement Living (desired)Current CPR certificate within the last 12 months or willingness to obtainProficient in the use of technology and digital systemsTrustworthy, reliable & enjoy working in a team environment Excellent organisational skills, attention to detail and ability to prioritiseWell-developed interpersonal communication and leadership skillsWhat we offerUp to 12 weeks paid parental leaveAbility to purchase additional annual leaveShort Term Incentive (Annual Bonus Scheme)Aveo Benefits - access to exclusive savings on hundreds of retailers, products & servicesReferral Bonus up to $750 on each successful referralWho we areAs a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 12,000 residents across 90+ diverse communities nationwide.We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.What's next?Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation.We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.