Home Care Package Coordinator

About Us:

As the heart of community in Denmark, Amaroo @Home provide a range of aged care services through Home Care Packages including Personal Care in​-home respite, transport services, social support Nursing services and more. Our commitment to our values begins with assisting our clients to remain independent in their home, we pride ourselves in empowering each of our clients on their unique journey through later life.

About the Role:

Due to our continued growth, we are expanding our team of Home Care and are currently looking for a dynamic Home Care Package Coordinator to join our dedicated Client Services Team in beautiful Denmark. If you are seeking a new challenge where you can apply your people skills and strong coordination ability within the aged care industry experience, we would love to hear from you. 

As an organisation in growth mode, you will coordinate, manage, and optimise client packages, and work to ensure the best care is provided to clients, in keeping with the values of Amaroo@home. As the successful applicant, you will have sound knowledge and understanding of the Home Care services and guidelines and the aged care standards, be an effective team player and the ability to work positively and collaboratively with others. 

Key Responsibilities:

• Undertake case management including complex, high, and moderate care requirements.
• Support clients in navigation of financial management and resource management ensuring needs are met and resourced properly utilised.  Develop care plans for the provision of quality person centred support according to client need, contractual obligations, relevant legislation and policies and procedures. 
• Conduct initial and ongoing assessments to best support client’s needs.
• Monitor funding and expenditure and ensure services and operations are within budget constraints.
• Complete commencement and exit documentation to ensure compliance with policies and procedures. 
• Conduct workplace assessments in accordance with WHS guidelines to identify hazards and ensure there is the correct equipment to ensure a safe work environment. 
• Lead by example to take responsibility for the identification, reporting, management and elimination of hazards and unsafe work practices. 
• Liaise with General Practitioners, Allied Health professionals (i.e. physiotherapist, podiatrist, occupational therapist), nursing services, and community organisations to ensure clients’ needs are being met. 
• Review and monitor compliance with policies and procedures, WHS, Department of Health guidance, contractual obligations, and legislation. 

Essential Criteria:

• Demonstrated experience in a similar role.
• Well-developed communication skills both verbal and written and interpersonal skills to develop effective relationships and resolve client and staff issues.
• Demonstrated decision making and problem-solving skills.
• Knowledge and understanding of the Aged Care standards, reablement approach to care and the quality improvement process.
• Demonstrated computer / Microsoft Office skills incorporating data base managed services.
• Demonstrated time management and organisational skills to effectively plan and prioritise workload.
• Current Police clearance.
• Current “C” Class licence 
• Certificate III in Aged Care (or equivalent).

How to Apply:

If you want to take up the opportunity to work for a progressive organisation in a supportive, fun working environment please click 'apply for this job' and attach your resume; alternatively, you can find further information on our website www.amaroovillage.com.au