AddressHome Support Officer - Calvary The Homestead
Permanent Full Time
About the role
The primary responsibility of the Home Support Officer is to provide administrative support to the Manager and the overall Home. This involves the coordination of key administration tasks such as Reception, Staffing, Roster administration, Managing office supplies and delivering a high level of customer service to all key stakeholders.
Key Responsibilities
Reception duties including answering phones, meet and greeting visitors/contractors and booking and confirming appointments.
Maintain a strong focus on customer service excellence and represent the Calvary Brand with each internal/external customer transaction.
Support the Home’s Occupancy management activities such as providing key customer interface between customer, regional and national services, maintaining central system records to support communications
Maintain privacy, confidentiality and dignity when dealing with residents, their families, staff, volunteers, consumers and all other key stakeholders.
What you bring
Relevant experience in an administrative role in a complex environment or an equivalent combination of relevant experience and education / training.
Proven organisational skills and attention to detail, with a demonstrated ability to prioritise own workload and to work effectively both independently and as part of a team, meeting competing deadlines and delivering high quality outcomes.
Ability to understand and use contemporary IT applications and platforms (including MS Office, Teams etc) and ability to learn new ones when required
Excellent communication skills with a strong focus on customer service
COVID-19 and Influenza immunisation are a mandatory requirement for this role
A desire to join a team committed to the care of others in a mission based organisation
Experience in Aged or Health care will be an advantage.
About Calvary
We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.
As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.
Why work for Calvary?
Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality.
If you are looking for a rewarding career in an organisation that supports the community, apply now!
Please note the following:
Only applicants with a valid right to work in Australia will be considered.
As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
Calvary has a mandatory COVID-19 vaccination requirement for all workers. You will also be required to provide evidence of other immunisation as required for your role including influenza
Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.
