AddressAre you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Hotel Manager to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.
Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland. Through enriching experiences, incredible natural beauty, and a suite of activities and attractions we aspire to have every guests feeling...Just WOW.
More importantly, Voyages has a strong commitment to social responsibility and strive to give back and support the people and communities in which we operate through Indigenous training, employment and economic development
This is an opportunity to be part of an organisation that is focused on changing lives through cultural tourism. If you want to be part of something truly meaningful, and you are ready for the challenge, then we want to hear from you.
Who we're seeking?
A passionate, fair, socially responsible and customer obsessed Hotel Manager for our Outback Hotel & Lodge, Resident Club and Contractors accommodation at beautiful Ayers Rock Resort.
We are looking for a professional with the ability to deliver exceptional standards with experience in managing strong hotel operations. You will have a passion and drive for outstanding services standards, combined with a demonstrated history of developing, coaching, and mentoring your team towards this. An infectious positively and ability to motivate your team, while being resilient, calm and able to manage dynamic and pressure situations.
Relevant experience, qualifications and senior leadership exposure that demonstrates your solid business acumen and suitability for the responsibility, management, profitability of our operation.
If you have grown your career throughout a hotel environment, then this is the job for you.
Key Duties
Your day to day will be leading a diverse team by providing guidance to all department heads and working within our company commitment. This isn't any regular Hotel Manager gig you will have the chance to provide First Nations peoples market leading training and employment programs while empowering a growing indigenous workforce.
You will be an operationally minded General Manager who leads from the front by managing all aspects of the hotel operations and empower the team to drive high levels of guest satisfaction throughout all aspect and did I mention you will be able to connect with guests directly.
A snapshot of your new role:
- Leading a food and beverage operation of three outlets Bough House Restaurant, Outback Kiosk as well as Outback BBQ & Bar.
- Two accommodations offering which are spread across 125 hotel rooms and 42 Budget Rooms in the Lodge as well as 168 Dorm Beds.
- Our hotel has a yearly Occupancy of approx. of 70% with the Lodge being approx. 55% with High Season from May to October.
- Position responsible for $15m in revenue @40% EBITDA.
- 70+ team members across the two properties.
- 25% payroll cost.
- F&B Revenue of $5.5 - Food COGS - 26% & Beverage COGS - 23%
The highlight of being a Hotel Manager here is from the moment your guests arrive, you're there to ensure that their every need is met. You oversee the exceptional staff and amenities, ensuring that every guest has an unforgettable experience.
Our resort offers a range of attractive incentives to make your employment experience with us even better, we'll provide you accommodation in a 2 Bedroom House (additional rooms available subject to family requirements) - Live Rent Free!, 8 Officers Checks per month, vehicle for personal and work use.
You have access to worldwide accommodation discounts as part of Accor Hotels resort discounts, delicious on-shift meals and a set relocation assistance payment. In addition, you'll have access to our staff pool, gym, and Residents Club. When you're off the clock, take advantage of your free time to explore the Red Centre and enjoy unique and fulfilling experiences in unforgettable locations.
This isn't just a job. This is an experience that'll leave you with enough memories to last a lifetime.
- A National Criminal History Check is a mandatory step in the recruitment process.
