House Manager (NDIS)

Located South-East Suburbs Vic

About us

Sunrise2Sunrise is a registered NDIS provider committed to delivering our motto “Care when you need it, how you want it”. We take pride in offering professional services traditionally only provided in larger corporate Disability Support Organisation, in an accessible person-centred approach.

Mission – Vision – Values

Our Mission…

To provide the highest quality support and services to empower people living with a disability to lead a fulfilling and valued life.

Our Vision…

Respect and Recognition, Determination, Knowledge, Community, Professionalism, Sunrise2Sunrise Promise.

Our Values…

Innovation – we continually challenge ourselves to consider all creative options Acknowledging – our feelings and actions; we acknowledge our circumstances and choose to respond respectfully; we take responsibility for our behaviour Learning and improving – we all bring skills and practice knowledge that we share to achieve continuous improvement

Our Motto

Care when you need it, how you want it!

Purpose

House Managers provide exceptional care and promote choice and control within the lives of Sunrise2Sunrise participants. The purpose of a House Manager is to develop, maintain and implement effective and sustainable accommodation environments for our Participants. 

This position reports to the Accommodation Services Manager for the operational outcomes of accommodation houses with a focus on a person-centred active support approach, maximising the level of independence of the participants, engaging with the participants families and other members of their care team to promote the health and wellbeing of the participants in their daily living.

House Managers will represent professional engagement with participants that is concerned with generating quality personal relationships, which are supportive and life enhancing. They will provide opportunities for choice, self-advocacy and participation in matters relating to the home as well as facilitating access to community services and programs. They work to support participants with all aspects of everyday living – personal care, washing, cleaning, laundry, preparing and cooking meals and shopping.

House Managers are responsible for the Daily running aspects of our accommodation houses and have communication with staff, participants, Care teams and external stakeholders.

About You

• 2+ years experience as a Support Worker, including leadership roles/experience.
• Ability to be participant focused, have strong leadership skills and management qualities.
• Ability to create and work with a care roster of staff.
• Ability to manage effective collaboration with important stakeholders.
• Certificate IV in Disability or Diploma in Community Sector Management etc

Key Performance Indicators

• Develop and maintain an accommodation environment based upon the assessed support requirements of individual participants.
• Liaise with families, other disability services, external stakeholders and support groups.
• Ensure to promote healthy lifestyles in terms of physical & psychological fitness, nutrition and recreational opportunities.
• Ensure regular (at least monthly) team meetings are held, for the purpose of enhanced communication, development and improvements of services for you Accommodation House.
• Assist staff members in the preparation, implementation and monitoring of expenditure and budgets.
• Responsible for the rostering of all direct support staff within your houses including monitoring of absenteeism and recommendations for escalation.
• Ensure all staff understand and fulfil their responsibilities, ensuring their accountabilities and conduct regular supervisions with all team members.
• Complete all paperwork, (i.e., medication re-orders, transportation, visitor logs etc) while working a minimum of 2 shifts a week.
• Ensure all incidents are managed effectively and reported within relevant timeframes, reflective of Sunrise2Surnise’s Policies and Procedures.
• Carry out designated duties/tasks as per the service duty roster, and other reasonable duties as instructed by the employer from time to time.

Requirements

Experience as a SIL House Manager is Desirable.

1. Right to work in Australia:
   1. Australian Citizen: You must provide any of the following documents
      1. Current Australian Passport
      2. Australian Citizenship certificate
      3. Birth certificate (Only if Born in Australia before 20th August 1986)
   2. Non-Australian Citizen:
      1. Current Passport
      2. Visa Grant Letter (Except New Zealand Citizen)
      3. VEVO Check
2. 100 Points ID
3. Victorian Driver’s License
4. Current CPR
5. Current First Aid
6. International Police check Only if you have spent 12 months or more Outside Australia in the last 10 years. If you haven’t then it’s not required.
7. National Police Check (No older than 1 Month)
8. NDIS Worker screening check: (Please provide Worker Screening ID Or Application ID)
9. NDIS Worker Orientation Module – Quality, Safety and You
10. Working With Children Check (Must be Employee Type)
11. COVID-19 digital vaccination certificate
12. Work Related Qualifications: (Please bring printed copy): Please be advised that there is no minimum requirement for qualification. However, it affects the pay rate.

If you are passionate about providing quality care for our Accommodation Participants, have experience in the NDIS Sector and have the to drive to complete all the above mentioned responsibilities and duties to an exceptional standard. Become a House Manager at Sunrise2Sunrise.

Sounds like you? Then we want to hear from you!

To apply for this opportunity please provide a cover letter including your ability to meet the key requirements outlined in the position description and current CV. Please Apply through the portal below.

Sunrise2Sunrise is an equal opportunity employer and welcomes applications from Aboriginal or Torres Strait Islanders People.