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SalaryAbout Park Hyatt Melbourne
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
About the Role
As the House Attendant in Housekeeping, you will be responsible for ensuring all guest corridors and floor pantries are consistently maintained to the highest standards of cleanliness and presentation, whilst running deliveries and errands as requested by guests and the Housekeeping Management team.
Working amongst a team of 60, you will support the Executive Housekeeper in the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
Some of the responsibilities include:
- Respond to all guest requests for items to be delivered to our rooms
- Collect and stock all linens in order to assist your Housekeeping team
- Completing the daily task worksheets accurately and legibly, forwarding the completed sheets to Housekeeping Management and reporting any incomplete tasks
- Ensure all guest corridors, front and back of house walls and doors, as well as back of house areas are clean, tidy and in good condition
- Occasionally moving of heavy furniture, bulky items, changing of sheets, bedspreads, fixing curtains, adding extra bedding and cots within the Housekeeping or guest areas
- Assist with the public area cleaning throughout the day
- Greet all guest with whom you come into contact with and assist them with any special requests they may have
- Previous Housekeeping experience within a hotel environment (four or five star hotel experience is preferred) or similar fast-paced, cleaning services environment
- Excellent organisational skills with the ability to multi-task
- Good interpersonal and communication skills with proficiency in the English language
- The ability to perform effectively with minimal supervision in a fast-paced environment
- Superior customer service skills with the ability to act consistently with clear ethics and values in accordance to confidentially
- The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
- The flexibility to work on rotating roster (from 07.00am to 11.00pm), including weekends and public holidays
Our values of Empathy, Respect, Integrity, Wellbeing, Experimentation and inclusion are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at and @parkhyattmelbourne
