Service Supervisor - HVAC Technician
Join our dedicated team at TGS , where we blend technical expertise with a culture of collaboration and growth. As a leading provider of HVAC services on the Gold Coast, we're committed to delivering exceptional solutions while fostering a supportive and enjoyable working environment. If you're a senior technician with leadership skills and a passion for both hands-on work and operations management, we want you on our team.
Position Overview: We are currently seeking a Service Supervisor to assist in our HVAC installation & service operations. This unique role combines hands-on technical work with operational management responsibilities, offering the opportunity to lead by example and contribute to the success of our team. If you're a seasoned technician looking to take the next step in your career while still staying connected to the tools, this role is perfect for you.
Benefits:
- Competitive salary package with opportunities for advancement to full operations management.
- Company vehicle, phone & laptop.
- Enjoy a paid day off for your birthday.
- Enjoy a blend of hands-on technical work and operations management responsibilities, providing variety and challenge in your role.
- Relocation incentive or sign on bonus.
- Access to training and development opportunities to enhance your skills and further your career.
Key Responsibilities:
- Lead a team of technicians, providing guidance, support, and mentorship to ensure high-quality service delivery and customer satisfaction.
- Utilize your technical expertise to assist with complex service and maintenance and installation tasks, troubleshooting issues, and providing solutions in the field.
- Coordinate service schedules, allocate resources, and oversee day-to-day operations to ensure efficient and effective service delivery.
- Liaise with clients & suppliers to address service requests, resolve issues, and maintain positive relationships.
- Quality control.
- Implement and enforce safety protocols and best practices to ensure a safe working environment for all team members.
Qualifications:
- Extensive experience as a senior technician in the HVAC industry, with a strong background in service and maintenance.
- Demonstrated leadership abilities, with the ability to motivate and inspire team members to achieve excellence.
- Excellent technical skills and problem-solving abilities, with a keen eye for detail and a commitment to delivering top-notch service.
- Hold a Restricted Electrical License, Refrigerant Handling License, a QBCC Mechanical Services - Air-conditioning & Refrigeration Occupational License.
Please submit your resume and a cover letter outlining your relevant experience and why you'd be a great fit for our team to *****@tgs.net.au Join us at TGS and take the next step in your career journey on the Gold Coast!
Applications close 25th of April