Ict Business Analyst

Who we are

We are an independently owned and operated company specializing in the import and distribution of tyres in Australia. We distribute renowned brand tyres from 7 strategically placed warehouses in Australia with fast delivery. Our head office is located at Moorebank, New South Wales.

We have a young and vibrant team.  At work, we foster a cultural environment that values teamwork, communication and creativity. We value our employees’ contribution and input to the growth of our business, and we are committed to providing them with a supportive, dynamic, and safe workplace.

Who we are looking for

Are you passionate about driving digital transformation? As a leading wholesaler in the tyre industry, we are venturing into the online marketplace. We're currently searching for an innovative and experienced ICT Business Analyst to help spearhead our online business initiatives. This is your opportunity to be at the forefront of a dynamic digital expansion in a well-established company.

Responsibilities 

• Lead the analysis and refinement of business processes of our online order/e-commerce platform.
• Conduct performance analysis of business initiatives, leveraging data to inform strategic decisions and continual improvements.
• Identify inefficiencies in business practices and recommend optimal approaches, and system functionality and behavior.
• Work collaboratively with IT, marketing and business departments to develop and implement effective business strategies. 
• Develop and update user and training documentation and conduct necessary training sessions. 
• Stay updated on industry trends in e-commerce and digital technology, incorporating relevant best practices into our business model. 

Skills and Experiences

• A Bachelor's Degree in IT, Business Information Systems, or a similar field.
• Minimum of 3 years relevant experience, showing a proven focus on e-commerce.  
• Deep understanding of online business models and digital marketing strategies. 
• Profound user of e-commerce platforms and data analytics tools.
• Excellent communication skills. Mandarin speaking and writing skills are highly beneficial but not essential. 

What we offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.