Address About the Role
Commencement February 2024
Level 1 position
permanent ongoing position
Full-time, 38 hours per week
Our ideal person will be self-motivated, display initiative, enjoy working with students and have great communication skills. The successful applicant will have a willingness to work within the School's Christian ethos and actively support the values and philosophy of the School.
If you are passionate about IT and supporting people to achieve their goals, then we encourage you to apply!
Key Responsibilities
Provide level 1 technical support as the shared first point of contact (Helpdesk) for all the School's user's ICT needs.
Achieve client satisfaction through the provision of reliable resolutions to ensure minimal disruptions to the classroom learning experience and work arena.
Achieve KPI’s targeted at attaining reliable 1st level resolution and customer satisfaction through the prioritisation of tasks, fast resolution to problems and appropriate escalations.
Assist in providing instruction and tuition to all levels of users and actively seek opportunities to engage with clients, with a view to continually building strong co-operative relationships with the department’s clientele.
What we offer you
We offer a supportive and engaging work environment with opportunities for professional growth. You will be working with a team that values innovation and creativity, and you'll have access to the innovative technologies and resources.
A variety of leave schemes are available for Collegiate employees including a a Self-Funded Leave Scheme for business services employees and a range of special leave programs. Salary packaging and sacrifice options are also available.
Tuition fee discounts for students attending Collegiate and our brother school, Hutchins.
Subsidised parking (subject to availability)
Professional development opportunities
Collaborative community based on our shared purpose, values and vision
Health and Wellbeing:
Free use of the Collegiate Pool
Access to free, confidential, and professional counselling is available through our Employee Assistance Program and our onsite School Chaplain
Free flu vaccinations are offered to all employees each year
Free on-site gym facilities are available for staff use
What you need to be considered
12 months minimum in a desktop / laptop support role
Strong technical support skills and a desire to help people utilise the technology at their disposal to its fullest extent
Demonstrated experience across a wide range of technology, including Windows and iOS
Proven desktop operating system support, strong preference given to MS environments
Experience administering user and computer accounts within MS Active Directory
iOS experience highly regarded
The full list of selection criteria can be found in the role description which is located on the School website careers.collegiate.tas.edu.au
Remuneration
$54,500 - $57,000 per annum + Superannuation in accordance with the successful applicant's experience and St Michael's Collegiate School (General and Early Childhood Education and Care Staff) Agreement 2018.
About St Michael's Collegiate School
St Michael's Collegiate is an outstanding K to 12 Anglican day and boarding school for girls. For over 125 years, young women have been part of an exceptional learning community celebrated for its rich blend of academic excellence, sporting endeavours, creative arts and co-curricular activities. Set in the picturesque city of Hobart, Collegiate provides a world class education in a unique corner of the globe known for its scenic beauty, history and warm sense of community.
Our Vision
Empowering girls for their future.
Our Values
Courage, Integrity and Compassion
Employment Conditions
St Michael’s Collegiate School is an organisation committed to Child Protection and to the implementation of child safe policies and practices.
Our organisation undertakes several screening processes to ensure the appropriate protection of children in its care. This includes reference checks, qualification checks and professional registration checks.
It is conditional of employment that the successful applicant:
Hold and maintain a current Tasmanian Working With Vulnerable Persons check (RWVP)
Gain a satisfactory criminal history check (dated within 3 months of issue)
Be authorised to work in Australia
Undertake mandatory child safety training
Your Application
Please refer to our website careers.collegiate.tas.edu.au for further information on how to apply.
Applications should be forwarded via email to **@collegiate.tas.edu.au by: COB Friday 26 January 2024.
Further Information
Enquires should be directed to **@collegiate.tas.edu.au
